Matt Arst
Summary
SALES/BUSINESS DEVELOPMENT EXECUTIVE: Performance driven leader with history of delivering impressive contributions to productivity and profit, while enhancing customer experience. Committed and service-oriented with a broad range of experience in establishing and managing diverse business relationships. Adept at fostering long lasting relationships with business owners and individuals that result in additional business and referrals.
Overview
23
23
years of professional experience
Work History
Regional Sales - In-Home Consultant Exterior Projects (IHC)
LOWES HOME IMPROVEMENT
01.2017 - Current
- Engaged customers in their home to deliver exterior home improvement projects by accurately assessing customer needs and creating timely, accurate proposals using Lowes technology and digital project folders to provide a professional customer sales presentation
- Coordinate all aspects of projects from initial appointment to installation - average 210 projects/year
- Increased sales from 400K in 2017 to 1.35 million in 2022 fiscal year
- Managed projects from 3 stores - Marshall, Longview and Texarkana capturing sales in 4 states
- Ranked in the top 15% of all Lowes IHCs across the United States.
Director of Sales
M&M INSURANCE ASSOCIATES
01.2016 - 01.2017
- Recruited to restructure and reorganize the commercial entity and help grow the organization by developing new corporate sales strategy
- Manage Production, CSRs and Marketing personnel
- Grew production staff from 2 producers to 7
- Built overall book of business by 12% in first 9 months
- Integrated the merger of Richey Health Benefits into M&M Insurance.
General Manager
QUALITY INSURANCE
01.2012 - 01.2016
- Started business from the ground up by researching and implementing management system, securing carriers and negotiating contracts
- Trained all personnel on systems and procedures to ensure all customers were provided fair quotes and exceptional service
- Managed all aspects of business
- Developed relationships with multiple carriers to lock up appointments and negotiate commissions
- Built the company's book of business to 500+ accounts over 4 years with 1.65 million in premium
- Responsible for overseeing profit and loss for the company and grew the bottom line 25% each of the 4 years of managing the business
- Managed social media and company website to continually educate existing and potential customers about services offered.
Commercial Underwriter
LOUIS A. WILLIAMS ASSOCIATES (MGA)
01.2009 - 01.2011
- Worked with multiple agencies in South Texas and Mississippi through the Farm Bureau System
- Wrote small commercial accounts in various lines of the business
- Managed over 200+ accounts.
Producer
IMA OF KANSAS, INC.
01.2003 - 01.2008
- Developed a team dedicated to representing and promoting hotel franchises across the U.S
- Initiated, standardized, and implemented exclusive forms, processes, and procedures to expedite strategic initiatives and allow IMA to bind coverage with carriers in 24 hours
- Secured $130K in new revenue by championing the largest account across Kansas division
- Cultivated a book of business worth $600K across five years by building a successful network from the ground up and obtaining referrals including a significant hospitality business within multiple franchises
- Attained 80% of hotel franchise business by creating an effective nationwide insurance program to secure fastest growing chain in the country
- Awarded 'New Producer of the Year' in 2006 and gained recognition in the top ten out of 50 high level producers three times during tenure by continuously expanding book of business and establishing new revenue growth for the company.
President-Wichita and Dallas Divisions
GOLDSMITH'S INC.
01.2001 - 01.2003
- Directed HR, IT, and accounting personnel while cultivating strategic business partnerships with vendors to advance strong relationships with new customers thereby maintaining and expanding overall margin
- Partnered with management to establish corporate budget of $30M annually while analyzing each division's budget and how to meet divisional goals
- Initiated and managed a new compensation program to expand sales from $35M to $66M over four years thereby increasing profits by 70%
- Decreased overall operating expenses by 25% by reorganizing and streamlining operational processes and procedures.
Education
Bachelor of Arts in Business Administration -
University of Texas
Arlington, TXSkills
- Proven strategic planning abilities in sales operations, resulting in margin increase and customer satisfaction while implementing new ideas with a creative, yet practical focus on solutions to problems
- Ability to adapt to very diverse and demanding environments while providing leadership and problem solving in all phases of complex projects
- Credentialed and proven "trusted advisor", client relationship management, contract negotiations and operational management
- Problem-Solving
- Client Relationships
Community Service
- Member - Immanuel Baptist Church, Marshall, TX
- Food Pantry Monthly Rotation - Marshall, TX
Timeline
Regional Sales - In-Home Consultant Exterior Projects (IHC)
LOWES HOME IMPROVEMENT
01.2017 - Current
Director of Sales
M&M INSURANCE ASSOCIATES
01.2016 - 01.2017
General Manager
QUALITY INSURANCE
01.2012 - 01.2016
Commercial Underwriter
LOUIS A. WILLIAMS ASSOCIATES (MGA)
01.2009 - 01.2011
Producer
IMA OF KANSAS, INC.
01.2003 - 01.2008
President-Wichita and Dallas Divisions
GOLDSMITH'S INC.
01.2001 - 01.2003
Bachelor of Arts in Business Administration -
University of Texas