Summary
Overview
Work History
Education
Skills
Timeline
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Matt Ferguson

TIGARD,Oregon

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

12
12
years of professional experience

Work History

Sales Representative

WildWood Trading Group
01.2019 - Current
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Generated new leads through networking and attending industry events.

Pipe Fitter & Welder

Vanport Marine
10.2011 - 12.2018
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Laid out, positioned, aligned and secured parts for welding and bolt-up.
  • Threaded pipes using piping machines.
  • Fabricated, assembled, installed and maintained piping systems.
  • Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing. By welding and or bending of said materials.
  • Corresponded with engineers and captains of the ship to identify and carry out projects, implementing repairs, expansions and new installations according to customer requirements.

Education

No Degree - None

Linn Benton Community Collage
Albany, OR

High School Diploma -

Tigard High School
Tigard, OR
06.2010

Skills

  • Account Development
  • Revenue Generation
  • Sales Forecasting
  • Client Account Management
  • Customer Retention
  • Account Management
  • Self Motivated
  • Attention to detail

Timeline

Sales Representative

WildWood Trading Group
01.2019 - Current

Pipe Fitter & Welder

Vanport Marine
10.2011 - 12.2018

No Degree - None

Linn Benton Community Collage

High School Diploma -

Tigard High School

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Matt Ferguson