Matt Hudgens
Tomball,TX
Summary
Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.
Overview
11
11
years of professional experience
Work History
Senior Account Manager III
ZTERS
02.2021 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
- Worked with customers to develop strategic business and account plans.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed, maintained and utilized diverse client base.
Inventory Associate
Ci Actuation
04.2018 - 03.2020
- Navigate through the company's mobile system to ensure that the correct parts & valves are pulled in a timely manner
- Utilize reach truck to move through the inventory racks and pull parts while maintaining OSHA safety standards (hardhat, safety glasses, gloves, steel toe boots, etc.)
- Palletize parts/valves and place a tag with the job number on the pallet before moving on to the next task
- Use the system to make sure the inventory counts are correct and parts are in the right place (Cycle Counting)
- Use the mobile system to read job descriptions and parts information to ensure that everything matches what is in front of you visually
- Escalate any discrepancies to the correct job coordinator/salesman to get any issues corrected in a timely manner
- Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials
- Verify and keep records of incoming shipments and prepares items for the next phase of work
- Uses packing slip to identify information on counts and serial numbers
- Measures items of incoming shipments to verify information against bills of lading, invoices, orders, or other records
- Responsible for the supervision and coordination of activities for workers engaged in inspecting incoming materials, components, and finished products to ensure customer and company standards are being met
Air Duct Box Foaming and Inspection
Sterling Custom Sheet Metal, Inc.
06.2017 - 04.2018
- Shoot foam at proper time to prevent overfoam/expansion and to ensure product readiness
- Inspect boxes to ensure company and client quality standards are met
- Clean, palletize, and wrap HVAC plenums and deliver to the warehouse, while adhering to proper safety procedures
Field Surveyor (Rodman)
Jones Carter
08.2015 - 06.2017
- Provide assistance and performs duties as directed by Party Chief
- Cuts and clears brush and trees from line of survey
- Holds level or stadia rod at designated points to assist in determining elevations and laying out stakes for mapmaking, construction, land, and other surveys
- Measures distance between survey points with steel or cloth tape or surveyor's chain
- Marks measuring points with markers, paintsticks, tacks, scratches or stakes
- Places stakes at designated points and drives them into ground at specified elevation
- Load/unload equipment and prepare trucks for daily jobs
- Responsible for job specific quality system tasks as defined in quality manual
Cashier (TABC certified)
Brookshire Brothers
12.2013 - 08.2015
- Process customer transactions of goods and services while providing superior customer service
- Collect cash, check, or charge payment from customer and make change for cash transactions
- Use electronic scanner to record prices
- Weigh items, bag merchandise, and redeem food stamps and promotional coupons
- Monitor and manage potential front-end shrink
- Answer product related questions for customers
- Perform the duties of Customer Service Assistant frequently
Bagger
Brookshire Brothers
12.2013 - 08.2015
- Responsible for packaging groceries and assisting customers in transporting their merchandise from the store to their vehicle
- Packages, transports, and loads customers' purchases to vehicle
- Gathers baskets and picks up trash inside and outside store
- Maintains and stocks bag areas
- Assists in unloading merchandise from baskets
- Assists customers in locating merchandise
- Returns products to proper locations
- Cleans, mops, dusts, sweeps, vacuums check stand area to maintain store cleanliness and safety
- Stock and stage bags and stocks check stand supplies
- Performs plastic basket fill up/retrieval
Education
High School -
Magnolia West High School
Magnolia, TX05.2015
Skills
- Customer relations
- Goals and performance
- Teamwork and collaboration
- Employee mentoring
- Client rapport
Hobbies and Interests
- Video Editing
- Photography
References
- Caleb Friday, Supervisor @ Ci Actuation, (832) 492-7608
- Ryan Hartnett, Coating Inspector @ Ci Actuation, (713) 254-9839
- Stephen Findley, Owner, Magnolia Pest Control, (832) 302-5257
- Daniel Corral, QC Inspector @ Ci Actuation, (915) 355-3817
Timeline
Senior Account Manager III
ZTERS
02.2021 - Current
Inventory Associate
Ci Actuation
04.2018 - 03.2020
Air Duct Box Foaming and Inspection
Sterling Custom Sheet Metal, Inc.
06.2017 - 04.2018
Field Surveyor (Rodman)
Jones Carter
08.2015 - 06.2017
Cashier (TABC certified)
Brookshire Brothers
12.2013 - 08.2015
Bagger
Brookshire Brothers
12.2013 - 08.2015
High School -
Magnolia West High School