Proactive professional with a passion for the performing arts. Proven track record in delivering exceptional service and fostering positive relationships. Committed to supporting team success and achieving organizational goals
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Attitude Wellness
Southfield, MI
06.2023 - Current
Cultivated strong customer relationships, resulting in increased business.
Averaged 520 consultations monthly.
Achieved top monthly earnings of $23,000 in gross sales.
Clarified store policies and procedures to improve customer comprehension.
Maintained accurate database records for customer information.
Development Intern
Detroit Symphony Orchestra
Detroit, MI
09.2017 - 12.2017
Aided in the design and distribution of a board self-assessment survey for performance evaluation.
Updated comprehensive data sheets to monitor Board participation metrics.
Assisted with stewardship events for major donors, both on-site and off-site.
Updated corporate prospect records in Tessitura.
Provided support to multiple project leads with daily office operations, ensuring efficiency.
Grant Writing Intern
Bohm Theatre
Albion, MI
06.2016 - 08.2016
Secured funding by authoring and editing grants from state and private sources.
Enhanced fundraising efforts through development of an online crowdsourcing campaign.
Created a detailed timeline of grant deadlines, facilitating prompt submissions.
Participated in grant proposal evaluations to ensure alignment with strategic goals.
Marketing Intern
Bohm Theatre
Albion, MI
05.2015 - 08.2015
Authored press releases for films, concerts, and special events to boost visibility.
Developed comprehensive marketing strategy that increased theatre engagement.
Revived social media channels, enhancing online presence and audience interaction.
Supported grassroots marketing initiatives to strengthen local community involvement.
Education
Bachelor of Public Affairs - Public Policy
Wayne State University
Detroit, MI
05-2021
Skills
Customer service
Interpersonal communication
Written communication
Clerical skills
Attention to detail
Organizational skills
Microsoft Office Suite
CRM software
Timeline
Customer Service Representative
Attitude Wellness
06.2023 - Current
Development Intern
Detroit Symphony Orchestra
09.2017 - 12.2017
Grant Writing Intern
Bohm Theatre
06.2016 - 08.2016
Marketing Intern
Bohm Theatre
05.2015 - 08.2015
Bachelor of Public Affairs - Public Policy
Wayne State University
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