Matt Lawshe
Mobile,AL
Summary
Proven leader with a good track record at Walmart IDC 7067. Excelled in every work environment I am put in. Demonstrated by my organizational skills and problem-solving abilities, improving workflow and team morale without compromising on quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Quality Assurance Associate
Walmart IDC 7067
07.2023 - Current
- Assured quality on receiving dock was at building standard for freight and pallets being received into the distribution center.
- Assured freight in prime isles and prime slots had the correct quantity and the correct item number associated with the prime slot.
- Assisted management from all departments in research, problem solving and quality to assure quality standard was being followed.
- Answered quality questions for peers and other associates having issues that were quality related.
- Balanced QA desk work with strong multitasking skills by clearing impact summary every night, clearing chase trips to zero every night, doing damages and assisting the receiving dock by setting primes.
T3/ CSD Backup
Walmart IDC 7067
03.2021 - 07.2023
- Conducted regular performance reviews, providing constructive feedback for employee development.
- Collaborated with other departments to develop integrated solutions for complex client needs.
- Facilitated open lines of communication within the team, promoting a positive work environment and boosting morale.
- Enhanced client satisfaction by addressing concerns and implementing feedback in CSD processes.
- Trained multiple associates on everyday task and on power equipment safely and precise.
- Implemented process improvements that reduced errors and increased overall accuracy.
Backup Label Control
Walmart IDC 7067
02.2021 - 07.2023
- Established positive relationships with cross-functional teams to facilitate effective communication throughout project lifecycles.
- Coordinated closely with shipping departments to ensure accurate order fulfillment and timely delivery to clients.
- Used Microsoft excel spread sheets and data to run reports for warehouse management to plan around work load in spread sheets.
Order Filler
Walmart IDC 7067
09.2020 - 07.2023
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
Merchandise Manager
Budweiser-Busch Distribution
05.2019 - 09.2020
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Reviewed customer feedback to identify trends and improve product selection.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained updated product knowledge to successfully educate and advise customers.
- Collaborated with marketing team for prompt promotion of products.
- Trained new employees in merchandising techniques, elevating overall team performance and consistency.
- Boosted team morale and productivity by implementing innovative merchandise display strategies.
Merchandise Associate
Budweiser-Busch Distribution
05.2018 - 05.2019
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated signage and price tags to reflect current sales.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Created attractive displays to promote items.
- Used pallet jacks to move and position merchandise.
- Rotated manufacturer products.
Store Manager
Firehouse Subs
02.2017 - 05.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Team Member
Firehouse Subs
05.2016 - 02.2017
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Developed strong relationships with regular customers which increased return visits.
Education
No Degree - Nurse Anesthetist
Spring Hill College
Mobile, AL05.2022
High School Diploma -
Baker High School
Mobile, AL05.2018
Skills
- Customer Service
- Team Leadership
- Quality Assurance
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational Skills
- Critical Thinking
- Active Listening
- Computer Proficiency
- Data Entry
Certification
- Microsoft Office certified in Microsoft Excel, Word and Power point.
Timeline
Quality Assurance Associate
Walmart IDC 7067
07.2023 - Current
T3/ CSD Backup
Walmart IDC 7067
03.2021 - 07.2023
Backup Label Control
Walmart IDC 7067
02.2021 - 07.2023
Order Filler
Walmart IDC 7067
09.2020 - 07.2023
Merchandise Manager
Budweiser-Busch Distribution
05.2019 - 09.2020
Merchandise Associate
Budweiser-Busch Distribution
05.2018 - 05.2019
Store Manager
Firehouse Subs
02.2017 - 05.2018
Store Team Member
Firehouse Subs
05.2016 - 02.2017
- Microsoft Office certified in Microsoft Excel, Word and Power point.
No Degree - Nurse Anesthetist
Spring Hill College
High School Diploma -
Baker High School
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