Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Matthew Maggiacomo

Beverly,MA

Summary

Dedicated and dependable professional with a proven ability to thrive in fast-paced environments and contribute effectively within team-oriented organizations. Adept at handling multiple tasks simultaneously while maintaining a high level of accuracy and efficiency. Known for strong work ethic, excellent communication skills, and a collaborative approach to achieving common goals. Passionate about delivering high-quality results and continuously seeking opportunities for professional growth and development.

Overview

5
5
years of professional experience

Work History

Sales and Service Agent

Metro Credit Union
09.2024 - Current
  • Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
  • Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
  • Upheld company reputation by adhering to strict guidelines regarding privacy protection when handling sensitive client information.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

Mascot Performer

Massachusetts Youth Soccer
05.2024 - Current
  • Practiced improvisation techniques to adapt to unexpected situations while remaining in character.
  • Contributed to a positive fan experience by maintaining high energy levels throughout entire performances.
  • Assisted social media managers in creating engaging content featuring the mascot character for online platforms, driving increased user interaction.
  • Adhered to strict costume maintenance protocols, preserving the longevity and cleanliness of mascot suits for professional appearances.
  • Maximized audience satisfaction with memorable photo opportunities at meet-and-greet sessions after events or performances.

Teller II

TD Bank
01.2022 - 08.2024
  • Processed transactions such as cashing checks and issuing savings withdrawals.
  • Enhances product sales through effective communication and customer engagement.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Critter(Costumed Character)

Canobie Lake Park
05.2020 - 10.2022
  • Portrayed various characters while engaging with guests of all ages during Meet & Greets, pop-up dance parties, stage shows, and off-site events.
  • Managed time effectively between multiple scheduled appearances without sacrificing quality or energy levels.
  • Participated in regular rehearsals to refine performance skills, improve timing, and enhance overall show quality.
  • Collaborated with fellow performers to create cohesive, entertaining shows for diverse audiences.
  • Assisted with costume maintenance and adjustments, ensuring optimal performance quality and appearance.

Education

Bachelors - Computer Science

Plymouth State University
Plymouth, NH
05.2020

High School - undefined

Beverly High School
Beverly, MA
06.2016

Skills

  • Adaptable
  • Sociable
  • Customer Service
  • Detail Oriented
  • Willingness to Learn
  • Punctual

Awards

Canobie Lake Park, 2021 Perfect Attendance Award, 2021 Hero of the Year Award

Timeline

Sales and Service Agent

Metro Credit Union
09.2024 - Current

Mascot Performer

Massachusetts Youth Soccer
05.2024 - Current

Teller II

TD Bank
01.2022 - 08.2024

Critter(Costumed Character)

Canobie Lake Park
05.2020 - 10.2022

Bachelors - Computer Science

Plymouth State University

High School - undefined

Beverly High School

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