Matt McCluskey
Manassas,VA
Summary
Accomplished operations professional known for driving operational excellence and optimizing performance metrics. Experienced in cross-functional collaboration and vendor management, committed to enhancing efficiency and quality across all operations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Director of Operations
Cologix
Ashburn, Virginia
03.2024 - Current
- Developed and implemented operational strategies that maximized efficiency, reduced costs, and improved customer satisfaction.
- Managed day-to-day operations across multiple departments with a large staff.
- Oversaw data center environments to enhance performance and reliability.
- Provided leadership and guidance to subordinate managers and supervisors.
- Trained and mentored staff on operational best practices to foster a high-performance culture.
- Negotiated contracts with suppliers to secure the best value pricing options.
- Analyzed performance metrics to identify areas for improvement and conducted performance reviews for direct reports.
- Facilitated meetings with stakeholders to discuss progress towards objectives and enhance accountability.
Project Manager
OVHcloud
Vint Hill , VA
03.2022 - 03.2024
- Oversaw multiple projects simultaneously across various teams. with competing deadlines simultaneously.
- Managed project timelines and resources for cloud infrastructure initiatives.
- Coordinated resources across multiple departments and teams to ensure successful completion of projects.
- Monitored project progress, identifying potential risks to proactively mitigate delays.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Led meetings with internal team members, consultants and contractors.
- Coordinated cross-functional teams, enhancing project alignment and communication.
- Built and established strong partnerships with teams, vendors and contractors.
- Reviewed deliverables for quality assurance before final submission to clients.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted periodic inspections of job sites for quality and progress.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Tracked change orders and contractual modifications, ensuring adherence to budget and schedule.
Data Center Manager
Digital Realty
Ashburn, Virginia
03.2019 - 03.2022
- Managed daily operations of data center infrastructure and systems.
- Oversaw equipment maintenance and ensured optimal performance levels.
- Implemented security protocols to protect sensitive data and assets.
- Provided guidance on best practices for maintaining a secure data center environment.
- Implemented backup solutions to ensure seamless business continuity during disaster recovery scenarios.
- Planned capacity management initiatives to ensure optimal utilization of resources.
- Developed energy efficiency strategies resulting in reduced operational costs.
- Coordinated team schedules and assigned tasks to enhance operational efficiency.
- Oversaw the installation of new equipment in the data center.
- Performed daily system monitoring to identify potential issues or performance degradation.
- Developed processes for managing physical access control within the data center environment.
- Assisted in developing budget estimates for upcoming projects related to the data center operations team.
- Facilitated training sessions for employees on best practices and procedures.
- Trained staff on emergency procedures and safety protocols to ensure preparedness.
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Oversaw safety compliance and conducted regular inspections of building systems.
- Maintained accurate records of maintenance activities and service contracts for audit purposes.
- Managed facility maintenance schedules and coordinated repairs with contractors.
- Coordinated space planning and allocation to optimize facility use and functionality.
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Addressed building emergencies with high-level urgency and developed timely and effective solutions.
- Oversaw building improvements to update facilities and meet tenant requirements.
- Performed HVAC maintenance, repaired electrical systems and managed building automation systems.
- Recruited and mentored new maintenance staff.
- Oversaw budget management to ensure financial compliance. to ensure adherence to budget.
- Maintained records of all building systems including HVAC, plumbing, electrical.
- Assessed building control system and HVAC system performance to suggest improvements.
- Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator and escalator inspection or fire alarm system testing.
- Enforced tenant and vendor compliance with insurance requirements and coordinated claims.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
- Monitored maintenance and repair of machinery, equipment and electrical and mechanical systems.
Capacity Manager
Equinix
Ashburn, Virginia
03.2016 - 03.2019
- Led capacity planning meetings to align stakeholders on priorities and initiatives.
- Analyzed capacity data to optimize resource allocation across multiple facilities.
- Collaborated with cross-functional teams to ensure operational efficiency and alignment.
- Monitored performance metrics to identify trends and potential improvements.
- Recommended process improvements to streamline service delivery and increase customer satisfaction.
- Identified opportunities to improve operational efficiency by optimizing existing resources.
- Assessed customer requirements for capacity planning and identified potential capacity issues.
- Monitored system performance for peak usage periods to determine if additional resources were needed.
- Analyzed performance metrics to ensure system availability and service levels were met.
- Developed reports on utilization trends, capacity forecasts, and resource allocation to support informed decision-making.
- Provided recommendations on hardware and software upgrades to meet increasing demands on the system.
- Developed and implemented capacity management policies, processes and procedures.
- Conducted root cause analysis on system outages to identify solutions and prevent future disruptions.
- Assessed current infrastructure components for effectiveness in meeting business objectives.
Education
Bachelor of Arts - History
Eastern Conncecticut State University
Willimantic, CT05-2006
Skills
- Operational planning
- Project management
- Capacity planning
- Data analysis
- Performance optimization
- Vendor management
- Risk management
- Stakeholder collaboration
- Operational excellence
- Customer relationship management
Certification
- Facility Management Professional
- Dale Carnegie - Develop your Leadership Potential
Timeline
Director of Operations
Cologix
03.2024 - Current
Project Manager
OVHcloud
03.2022 - 03.2024
Data Center Manager
Digital Realty
03.2019 - 03.2022
Capacity Manager
Equinix
03.2016 - 03.2019
Bachelor of Arts - History
Eastern Conncecticut State University