Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matt McKown

Indianapolis,IN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Massage Therapist

Massage Heights
04.2023 - Current
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services and maintained accurate client records for effective treatment planning and progress tracking.
  • Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.

Massage Therapy Instructor

Indiana Academy Of Massage
10.2021 - 02.2023
  • Mentored students in developing their professional portfolios and preparing for state licensure exams, contributing to high pass rates.
  • Developed strong relationships with local employers, facilitating job placement opportunities for program graduates.
  • Participated in ongoing professional development activities to maintain knowledge of industry standards and best practices for teaching massage therapy courses.


Massage Therapist

The Woodhouse Day Spa Corp.
09.2019 - 02.2023
  • Provided safe, effective, and situationally appropriate massage techniques for clientele at a ADJECTIVE day spa.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Contributed to the overall success of the spa by actively participating in team meetings, inventory management, and training sessions.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.

Education

Massage Therapy

National Holistic Institute
Emeryville, CA
04.2012

Skills

  • Reflective Listening
  • Service Optimization
  • Customer Needs Assessment
  • Relationship Building and Management
  • Time Management
  • Teaching
  • Data management
  • Data Analysis
  • Data Visualization
  • Salesforce
  • SQL
  • Tableau

Certification

  • LMT - Licensed Massage Therapist

Timeline

Massage Therapist

Massage Heights
04.2023 - Current

Massage Therapy Instructor

Indiana Academy Of Massage
10.2021 - 02.2023

Massage Therapist

The Woodhouse Day Spa Corp.
09.2019 - 02.2023

Massage Therapy

National Holistic Institute

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Matt McKown