Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Matt Profaci

Los Angeles,CA

Summary

Adaptable professional with experience across customer service, team leadership, and nonprofit support. Skilled in operations management, client relations, and project coordination, with a Bachelor’s degree completed in 2022. Demonstrated ability to thrive in diverse industries, from retail management and corporate support to community-based arts organizations.

Overview

13
13
years of professional experience

Work History

Operations Manager (Remote)

Philadelphia Unnamed Film Festival
Philadelphia, PA
01.2020 - Current
  • Supported annual film festival operations, including programming input, press releases, and hospitality logistics for special guests.

Travel Advisor

Fora Travel
10.2025 - Current
  • Researched and curated travel itineraries based on client preferences.
  • Provided expert advice on destinations, accommodations, and travel regulations.
  • Researched destination and travel prices, hotels and entertainment options to showcase to clients.
  • Managed customer accounts by updating personal information such as contact details or payment methods when needed.

Membership Coordinator (Intern)

Philadelphia Film Society
Philadelphia, PA
05.2020 - 10.2020
  • Coordinated member communications and assisted with emergency fundraising efforts during COVID-19.
  • Reached out to lapsed members as part of a promotional campaign for PFF29.

Shift Manager / Internet Sales Coordinator

Gary's Wine & Marketplace
Madison, NJ
03.2013 - 06.2016
  • Promoted from cashier to staff manager; supervised staff and trained new hires.
  • Oversaw internet sales department, handling online orders and shipping logistics.
  • Coordinated and hosted wine/beer tastings to boost customer engagement.

Office Intern

VIP Meetings & Conventions
Pacific Palisades, CA
06.2015 - 10.2015
  • Coordinated hotel room blocks for large corporate conventions nationwide.
  • Served as liaison between clients and attendees, resolving logistical issues.
  • Offered full-time role at end of internship.

Education

Bachelor of Science - Entertainment & Arts Management

Drexel University
Philadelphia
06-2022

Skills

  • Customer service & client relations
  • Team leadership & training
  • Sales, membership & fundraising
  • Event coordination & communications
  • Problem-solving & mediation
  • Time management & reliability
  • Data entry and analysis
  • Writing & film analysis

References

References available upon request.

Timeline

Travel Advisor

Fora Travel
10.2025 - Current

Membership Coordinator (Intern)

Philadelphia Film Society
05.2020 - 10.2020

Operations Manager (Remote)

Philadelphia Unnamed Film Festival
01.2020 - Current

Office Intern

VIP Meetings & Conventions
06.2015 - 10.2015

Shift Manager / Internet Sales Coordinator

Gary's Wine & Marketplace
03.2013 - 06.2016

Bachelor of Science - Entertainment & Arts Management

Drexel University
Matt Profaci