Matt Riley
Aiken,SC
Summary
Dynamic Bar Manager with a proven track record at Prime Steakhouse, excelling in customer service and team leadership. Achieved a loyal customer base through innovative cocktail menus and exceptional guest interactions. Expert in inventory management, ensuring optimal stock levels while minimizing waste, fostering a vibrant and welcoming atmosphere.
Overview
11
11
years of professional experience
Work History
Bar Manager
Prime Steakhouse
10.2013 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Streamlined inventory management for optimal stock levels and reduced waste.
Education
HR Management - Human Resources Management
Southern New Hampshire University
Hooksett, NH04.2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Responsible alcohol service
- Bar management
- Inventory management
Timeline
Bar Manager
Prime Steakhouse
10.2013 - Current
HR Management - Human Resources Management
Southern New Hampshire University