Overview
Work History
Education
Skills
Timeline
Generic

Matt Samis

Mission Viejo,CA

Overview

10
10
years of professional experience

Work History

Lead Server

Carmelita's Kitchen
10.2023 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Taught staff how to deliver outstanding service to every customer while adhering to the company's service standard.

Server

Selma's Chicago Pizzeria & Tap Room
09.2022 - 11.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Farmer's Market Vendor

Crepes of Brittany!
09.2022 - 06.2023
  • Monitored sales performance and inventory levels, implementing strategies to optimize product offerings and minimize waste.
  • Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
  • Managed all aspects of food preparation, ensuring compliance with health and safety regulations while maintaining high-quality standards.

Store Manager Trainee

Crepes Of Brittany!
06.2022 - 09.2022
  • Assisted in recruiting, hiring and training of team members.
  • Set up and prepared cooking supplies and workstations during opening and closing.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.

Beertender

Selma's Chicago Pizzeria
08.2020 - 06.2022
  • Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests
  • Led weekly inventory checks to maintain standard supply of stock.

Campaign Intern

Salud Carbajal for Congress
03.2020 - 11.2020
  • Organized scheduling of volunteers
  • Facilitated field manager with collection of voter data
  • Analyzed voter patterns in Rstudio, a programming language for statistical analysis.

Simulation Congress Committee Chair

University of California Santa Barbara
03.2020 - 06.2020
  • Organized online meetings between members
  • Send out weekly emails with our talking points
  • Reviewed, edited, and assisted in drafting mock legislation.

Office Assistant

Samis Insurance Services
03.2018 - 08.2018
  • Answered phone to provide a friendly first impression to customers
  • Scanned paper documents and then filed electronically.

Level 4 Associate

In-N-Out Burger
03.2015 - 12.2016
  • Maintained high standards of customer service during high-volume, fast-paced operation
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Education

Bachelor of Arts - Economics

Cal State Long Beach
Long Beach, CA
08.2025

Associates in Economics -

Saddleback Community College
Mission Viejo, CA

Skills

  • Guest Relations
  • Teamwork and Collaboration
  • Team Leadership

Timeline

Lead Server

Carmelita's Kitchen
10.2023 - Current

Server

Selma's Chicago Pizzeria & Tap Room
09.2022 - 11.2023

Farmer's Market Vendor

Crepes of Brittany!
09.2022 - 06.2023

Store Manager Trainee

Crepes Of Brittany!
06.2022 - 09.2022

Beertender

Selma's Chicago Pizzeria
08.2020 - 06.2022

Campaign Intern

Salud Carbajal for Congress
03.2020 - 11.2020

Simulation Congress Committee Chair

University of California Santa Barbara
03.2020 - 06.2020

Office Assistant

Samis Insurance Services
03.2018 - 08.2018

Level 4 Associate

In-N-Out Burger
03.2015 - 12.2016

Bachelor of Arts - Economics

Cal State Long Beach

Associates in Economics -

Saddleback Community College

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Matt Samis