Matt Samis
Mission Viejo,CA
Overview
10
10
years of professional experience
Work History
Lead Server
Carmelita's Kitchen
10.2023 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Taught staff how to deliver outstanding service to every customer while adhering to the company's service standard.
Server
Selma's Chicago Pizzeria & Tap Room
09.2022 - 11.2023
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Farmer's Market Vendor
Crepes of Brittany!
09.2022 - 06.2023
- Monitored sales performance and inventory levels, implementing strategies to optimize product offerings and minimize waste.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Managed all aspects of food preparation, ensuring compliance with health and safety regulations while maintaining high-quality standards.
Store Manager Trainee
Crepes Of Brittany!
06.2022 - 09.2022
- Assisted in recruiting, hiring and training of team members.
- Set up and prepared cooking supplies and workstations during opening and closing.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Beertender
Selma's Chicago Pizzeria
08.2020 - 06.2022
- Prepared a wide selection of mixed drinks and beverages for bar customers and restaurant guests
- Led weekly inventory checks to maintain standard supply of stock.
Campaign Intern
Salud Carbajal for Congress
03.2020 - 11.2020
- Organized scheduling of volunteers
- Facilitated field manager with collection of voter data
- Analyzed voter patterns in Rstudio, a programming language for statistical analysis.
Simulation Congress Committee Chair
University of California Santa Barbara
03.2020 - 06.2020
- Organized online meetings between members
- Send out weekly emails with our talking points
- Reviewed, edited, and assisted in drafting mock legislation.
Office Assistant
Samis Insurance Services
03.2018 - 08.2018
- Answered phone to provide a friendly first impression to customers
- Scanned paper documents and then filed electronically.
Level 4 Associate
In-N-Out Burger
03.2015 - 12.2016
- Maintained high standards of customer service during high-volume, fast-paced operation
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Education
Bachelor of Arts - Economics
Cal State Long Beach
Long Beach, CA08.2025
Associates in Economics -
Saddleback Community College
Mission Viejo, CASkills
- Guest Relations
- Teamwork and Collaboration
- Team Leadership
Timeline
Lead Server
Carmelita's Kitchen
10.2023 - Current
Server
Selma's Chicago Pizzeria & Tap Room
09.2022 - 11.2023
Farmer's Market Vendor
Crepes of Brittany!
09.2022 - 06.2023
Store Manager Trainee
Crepes Of Brittany!
06.2022 - 09.2022
Beertender
Selma's Chicago Pizzeria
08.2020 - 06.2022
Campaign Intern
Salud Carbajal for Congress
03.2020 - 11.2020
Simulation Congress Committee Chair
University of California Santa Barbara
03.2020 - 06.2020
Office Assistant
Samis Insurance Services
03.2018 - 08.2018
Level 4 Associate
In-N-Out Burger
03.2015 - 12.2016
Bachelor of Arts - Economics
Cal State Long Beach
Associates in Economics -
Saddleback Community College