Matt Smith

• WorkforceRecruiter.com is a full service recruitment and staffing firm with scalable options for any business and any budget.
• We work with each client individually to determine what works best for you and your budget. And with any of our services, you’ll have individual and attentive service from an accredited recruiter.

• Full service recruitment of active and passive candidates with experience in the commercial laundry, linen service, and uniform service industries
• Source top talent for Sales, Service, Production Management, GM, Maintenance and other roles in the linen, uniform and laundry service industry
• Certified recruiter by AIRS (Advanced Internet Recruitment Strategies), an ADP Company

• We specialize in talent acquisition for the millwork, woodcraft, and woodworking industries.
• The evolution of the woodcraft industry has been dramatic. Careers now require understanding of the industry and very specific skills. Millwork Recruiter delivers both.

• Subcontractor recruitment partner for the only marketing team that works exclusively in the Linen & Uniform Industry (services provided to Infinite clients by Linen Recruiter)

Vice President
Nov 2017 - Nov 2018

• Managed all operations of 2 plants and 3 service centers with over $21 million in annual revenue and 310 team members
• Acquiring, developing, and holding accountable leader talent in Sales, Service, Production, and HR to keep up with aggressive growth
• Spearheaded our Lean/Six Sigma process improvement project that increased efficiency by over 20% and significantly reduced utilities
• Led transition to LinenMaster as the enterprise-wide software and tweaked ongoing configurations to meet our growing needs

General Manager
May 2014 - Nov 2017

• HR-oriented role responsible for over 100 employees in 1 plant and 2 service centers, recruiting and developing Sales, Service and Production Managers
• Developed and implemented formal training programs that decreased productive labor by 25% and route labor by 15%
• Launched a sales growth program that allowed us to grow 10% each year for 3 years in a row
• Led and completed dozens of major projects including equipment installations, software transitions, RFID implementation, etc.

Regional Service Manager
Jun 2012 - May 2014

• Responsible for all functions of the Service department for the Region, managing Customer Relationships, developing Route Service team, and driving internal sales growth
• Drove customer renewal/contract rate from 78% to 94%
• Reduced lost business to only 6% in first year (was averaging 10% prior)

• Managed a team of over 150 Team Members, in a store grossing over $40 million/year – driving sales, developing Team Leaders, owning HR processes, and acting as Leader on Duty