Insurance Agent
Abbate Insurance Associates
06.2023 - Current
- Provided empathetic services utilizing active listening and issue resolution with clients.
- Responded to client calls swiftly to resolve issues and answer questions.
- Maintained high standards of client service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Investigated and processed claims swiftly to keep clients satisfied.
- Followed up on claims regularly to assist clients.
- Utilized AMS360 software to manage clients and workflow.
- Educated clients on insurance policies and procedures.
- Collected premiums on or before the effective date of coverage.
