Matt Starwich
San Diego,CA
Summary
Personable Head Bartender with many years of experience working in high volume restaurants. Collaborative leader, establishing functional teams through relationship-building and thoughtful delegation. Proficient teacher, coaching staff to maintain service standards and anticipate customer needs.
Overview
14
14
years of professional experience
Work History
Bartender
Craft House
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Create specialty Craft Cocktails
- Brain stormed new drink ideas for menu with owner
Lead Bartender
Tipsy Cow Burger Bar
12.2022 - 06.2023
- Opened the bar in the new restaurant. (Helped owners design the setup for most efficient system.)
- Craft cocktails
- Performed opening and closing duties, printing sales reports, setting up for incoming shift
- Handled simultaneous customer, team, and business needs
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
- Maintained secure cash drawers
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Followed strict recipes and drink measurements to minimize product used
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Served high customer volumes during special events, nights, and weekends
- Recruited and trained new bartenders and barbacks to help maintain talented team
Lead Bartender & Day Manager
JOEY U, Village
07.2020 - 07.2022
- Worked under high stress & high volume circumstances on a daily basis
- Craft cocktails
- Was the main trainer for bartenders.
- Closer every Friday and Saturday night.
- Served high profile customers regularly
- Main bartender on “UW game days”, sales would average around $50,000
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Organized a floor map based off the calculated sales goal for the day and how many employees were scheduled
- Held weekly meetings with restaurant custodial workers and directed what needed to be cleaned throughout the restaurant
- Responsible for scheduling appointments with contractors to resolve maintenance issues throughout the restaurant
- Held daily pre-shift meetings with the staff to set up goals for the day
- This included up-sell competitions for certain items on the menu
- Also spoke about important issues at the moment, as well as recognizing the hard work of certain individuals
- Wrote daily reports of every shift
- This included inventory, disciplinary actions, and sales.
Bartender & Server
Pyramid Alehouse
07.2014 - 04.2020
- Was the busiest restaurant near the Seahawks and Mariners stadiums
- Would serve up to 16 tables at once with personal sales averaging around $2,000 on “game days”
- Served food and beverages promptly with focused attention to customer needs
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Reserve Firefighter
West Valley Fire Department
08.2010 - 01.2013
- Administered first aid and conducted emergent response management
- Assessed and repaired fire extinguishers and various fire equipment for stations
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
Wildland Seasonal Firefighter
Washington State Department Of Natural Resources
06.2012 - 09.2012
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Create specialty Craft Cocktails
- Brain stormed new drink ideas for menu with owner
Education
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West Valley High School
Yakima2011
Skills
- Extensive knowledge of craft cocktails
- Knowledge of running labor
- Micros POS Toast POS as well as Open Table
- Reconciling Cash Drawers
- Liquor, Beer and Wine Knowledge
- Overseeing Deliveries
Accomplishments
- California Food Handlers
- California ABC
Timeline
Bartender
Craft House
04.2024 - Current
Lead Bartender
Tipsy Cow Burger Bar
12.2022 - 06.2023
Lead Bartender & Day Manager
JOEY U, Village
07.2020 - 07.2022
Bartender & Server
Pyramid Alehouse
07.2014 - 04.2020
Wildland Seasonal Firefighter
Washington State Department Of Natural Resources
06.2012 - 09.2012
Reserve Firefighter
West Valley Fire Department
08.2010 - 01.2013
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West Valley High School
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