Matt Thomas
Parker,CO
Summary
Sales representative specializing in client relationship management and competitive analysis. Demonstrated success in enhancing customer loyalty and satisfaction through effective training programs and prompt resolution of complaints.
Overview
27
27
years of professional experience
Work History
Sales Representative
Luxottica
Parker, Colorado
11.1998 - Current
- Cultivated strong client relationships to drive customer loyalty and retention.
- Delivered product demonstrations that highlighted key features and benefits to prospective clients.
- Conducted training sessions for new team members on product knowledge and sales methods.
- Analyzed competitor activities to refine sales strategies and sustain competitive advantage.
- Addressed customer complaints swiftly, fostering high satisfaction rates and repeat business.
- Contributed to sales meetings by sharing insights and improvement strategies.
- Maintained comprehensive sales reports to evaluate performance and guide future tactics.
Education
Bachelor of Arts - Economics
San Diego State University
San Diego, CA05-1996
Skills
- Client relationship management
- Sales forecasting
- Product training
- Competitive analysis
- Sales reporting
- Customer service
Timeline
Sales Representative
Luxottica
11.1998 - Current
Bachelor of Arts - Economics
San Diego State University