Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mattalyne Williams

Chapel Hill,NC

Summary

Proven track record in enhancing customer service and social media engagement, notably with Small Town Trendz. Skilled in marketing promotions and adept at schedule management, I excel in creating nurturing environments and improving service standards. Achieved significant improvements in client satisfaction and online presence. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level paid intern position. Ready to help the team achieve company goals. Starting interior design school beginning of upcoming year.

Overview

2
2
years of professional experience

Work History

Private Nanny

Womble Family
08.2023 - 08.2024
  • Led indoor and outdoor activities to entertain and occupy children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.

Sales Associate

Small Town Trendz
08.2022 - 09.2023
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
  • Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.

Aquatic Lead

H2OBX Waterpark
05.2022 - 08.2023
  • Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
  • Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
  • Supervised aquatic staff and administered performance evaluations to communicate expectations .
  • Enhanced customer service based on feedback from guests.
  • Monitored workers for performance, professionalism and service quality.

Education

High School Diploma -

Albemarle High School
Albemarle, NC
05.2024

Skills

  • Schedule Management
  • Marketing and Promotions
  • Health and Safety Regulations
  • Money Handling
  • Customer Service
  • Social Media Management
  • Complaint resolution

Timeline

Private Nanny

Womble Family
08.2023 - 08.2024

Sales Associate

Small Town Trendz
08.2022 - 09.2023

Aquatic Lead

H2OBX Waterpark
05.2022 - 08.2023

High School Diploma -

Albemarle High School
Mattalyne Williams