Summary
Overview
Work History
Education
Timeline
Generic
Matt And Tina Eblin

Matt And Tina Eblin

Cape Coral,FL

Summary

We are a highly driven, guest focused couple. We are looking for our Next Adventure as we are empty nester's yet young at heart. We tend to be the host at all gatherings. We utilize our backgrounds to ensure that our guests, whether in our home or at an event feel as if they are having an exceptional experience. Our 5 children are grown with the youngest being an Airman in the USAF and stationed just outside of Texas.

Overview

7
7
years of professional experience

Work History

Matt-Executive General Manager Food & Beverage

Sunseekers Resorts/ Aileron Golf Resort
Punta Gorda, FL
08.2023 - Current
  • New concept resort created by Allegiant Airlines. Managed build out to final opening and beyond
  • Implemented successful business strategies to increase revenue and target new markets.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.

Tina

Advantage Sales And Marketing
Fort Myers, FL
08.2017 - 10.2023
SunseekersGorda
  • Sales Manager for major marketing company working with top industry brands to include Bayer, Destin, Smuckers, Ghiradelli, Mars and On The Border
  • Developed and implemented sales strategies to increase market share.
  • Established relationships with key clients, while maintaining existing customer base.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Managed daily operations of sales department, including supervision of staff members.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Performed sales consultations and educated clients on products and services.
  • Achieved company growth and brand development through market expansion and sales.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.

Matt Executive Director Resort Properties

Stillwell Enterprises
Captiva Island, FL
05.2021 - 08.2023
  • Oversaw resort operations of 5 restaurant venues, boutique hotel, 2 rental homes and event spaces
  • Managed daily operations of the resort, including budgeting, scheduling, hiring and training staff.
  • Conducted regular inspections of all areas of the resort to ensure safety standards were met.
  • Oversaw maintenance of grounds, facilities and equipment at the resort.
  • Created annual budgets for each department within the resort based on projected revenue and expenses.
  • Negotiated contracts with vendors to obtain supplies and services at competitive prices.
  • Coordinated marketing efforts for the resort, such as promotions, advertising campaigns and special events.
  • Ensured compliance with applicable local, state and federal regulations related to resort operations.

Tina

Carnival Cruise Lines
Cape Coral, FL
10.2023 - 05.2024
  • Created detailed itineraries that included transportation, lodging, dining, and sightseeing options.
  • Provided customers with information on various attractions in the destination city or country.
  • Researched travel destinations and identified activities of interest to clients.
  • Advised customers on passport and visa requirements for international travel.
  • Organized private tours for special events such as weddings or anniversaries.
  • Responded promptly to customer inquiries via telephone and email.
  • Maintained accurate records of customer interactions using a computer database system.
  • Delivered exceptional service level by listening to concerns and providing appropriate solutions.
  • Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.

Education

Wright State University
Dayton, OH

Timeline

Tina

Carnival Cruise Lines
10.2023 - 05.2024

Matt-Executive General Manager Food & Beverage

Sunseekers Resorts/ Aileron Golf Resort
08.2023 - Current

Matt Executive Director Resort Properties

Stillwell Enterprises
05.2021 - 08.2023

Tina

Advantage Sales And Marketing
08.2017 - 10.2023

Wright State University

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Matt And Tina Eblin