Mattea DelVecchio
Hamden,CT
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dermatology Physicians of Connecticut
Hamden, Connecticut
08.2023 - Current
- Demonstrated strong computer skills to navigate software and tools essential for daily administrative tasks, including data entry, appointment scheduling, and payment processing.
- Maintained accurate and organized patient information while prioritizing tasks effectively in a fast-paced clinic setting.
- Greeted patients warmly, ensuring a welcoming and professional environment from check-in to check-out.
- Triaged patient needs effectively, and coordinated with clinical staff to optimize operations and deliver a seamless patient experience.
- Ensured confidentiality and compliance with HIPAA regulations while managing records and processing payments.
- Utilized attention to detail and multitasking abilities to support smooth day-to-day clinic operations, and enhance patient satisfaction.
Private Nanny
Independent Contract
Killingworth, Connecticut
04.2019 - 08.2023
- Met with parents about daily activities, positive developments and issues
- Dropped off and picked up children from school and extracurricular commitments.
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Provided one-on-one tutoring on core subjects for children aged 8 to 11
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Social Media Manager
Anytime Fitness
01.2020 - 10.2021
- Increased customer engagement through social media
- Developed marketing content such as promotional materials and advertisements for social media
- Created and facilitated online contests to retain members and attract new members
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals
- Tracked social media metrics to determine audience growth rate, volume and reach.
Personal Trainer
Anytime Fitness
Madison, Connecticut
01.2020 - 09.2021
- Designed specific workout systems for individual clients based on performance ability
- Developed, planned and led personal and group fitness sessions
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results
- Recruited new participants each month with expertise in relationship-building and personal training
- Drove client retention, managing daily classes and individual sessions
Retail Sales Associate
Polo Ralph Lauren Factory Store
08.2015 - 04.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Supported loss prevention goals by monitoring shopper behavior
Education
High School Diploma -
The Keystone School
Bloomsburg, PA06.2015
Skills
- Relationship and community building
- Excellent written and verbal communication
- Computer proficiency
- Upbeat and positive personality
- Calm and professional under pressure
- Efficient and detail-oriented
- Front desk operations
- First aid and CPR
- Special needs experience
Certification
- ACE CPT - Certified Personal Trainer
- First Aid/CPR Certified
References
Available on request
References
References available upon request.
Timeline
Medical Receptionist
Dermatology Physicians of Connecticut
08.2023 - Current
Social Media Manager
Anytime Fitness
01.2020 - 10.2021
Personal Trainer
Anytime Fitness
01.2020 - 09.2021
Private Nanny
Independent Contract
04.2019 - 08.2023
Retail Sales Associate
Polo Ralph Lauren Factory Store
08.2015 - 04.2019
- ACE CPT - Certified Personal Trainer
- First Aid/CPR Certified
High School Diploma -
The Keystone School
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