Matteo Medlin
New York,NY
Summary
Dynamic professional with a strong background in customer service at Wilma's Patio, where I enhanced guest experiences and streamlined operations. Proven ability to train and collaborate effectively, while demonstrating multitasking proficiency and adaptability. Committed to fostering academic growth as a tutor, utilizing effective communication and feedback strategies to drive student success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Wilma's Patio
10.2023 - 08.2025
- Greeted and seated customers, enhancing dining experience through exceptional service.
- Managed reservation system, ensuring efficient seating flow during peak hours.
- Trained new hosts on procedures and customer interaction protocols.
- Collaborated with kitchen staff to coordinate timely table turnover and service delivery.
Tutor
09.2023 - 06.2025
- Helping to enhance speaking skills and research paper drafting.
- Assisted students with homework, fostering understanding of complex concepts and improving academic performance.
- Monitored student progress, providing constructive feedback to encourage continuous improvement and motivation.
Education
Bachelor of Arts - Political Science
Pace University
New York (City), NY01-2029
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Detail-oriented
Accomplishments
- Collaborated with a team of 12 in the organization of a Model United Nations conference hosted at our school, which attracted over 500 students in the region.
Certification
Model United Nations Research Awards: Berkeley Model United Nations, UCLA Model United Nations, Mira Costa High School MUN
Model United Nations Best Delegate Award: UCLA Model United Nations, Huntington Beach High School MUN, Edison High School MUN
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Host
Wilma's Patio
10.2023 - 08.2025
Tutor
09.2023 - 06.2025
Bachelor of Arts - Political Science
Pace University