MATTEO UCCELLI
Miami,FL
Summary
Communications and media operations coordinator with extensive experience in event logistics and guest experience enhancement. Successfully coordinated large-scale activations, leading to significant improvements in attendee satisfaction and brand consistency. Demonstrates a strong understanding of luxury markets through practical knowledge and application.
Overview
2
2
years of professional experience
Work History
Customer Experience & Media Operations Coordinator
Premier Lacrosse League (PLL)
05.2025 - 10.2025
- Coordinated full activation lifecycle for national multi-city tour, serving over 3,000 attendees.
- Facilitated communication among venue partners, VIP guests, and sponsors to resolve urgent issues.
- Reduced entry and service workflows, achieving approximately 30% decrease in wait times and 15% increase in repeat attendance.
- Produced event and campaign sheets; conducted thorough walkthroughs pre- and post-activations for brand consistency.
Offensive Coordinator
University of Florida Men's Lacrosse
Gainesville, FL
08.2023 - 05.2025
- Boosted program's social media presence by 93% through consistent, brand-aligned content strategy.
- Executed seasonal programming, enhancing training and performance for over 50 student-athletes.
- Coordinated scheduling and production timelines in a dynamic environment to ensure efficiency.
Premium Experience Intern
Premier Lacrosse League (PLL)
05.2024 - 10.2024
- Generated over $50,000 in premium revenue through strategic campaign planning.
- Coordinated logistics for premium guests with operations, marketing, and box office teams.
- Managed CRM pipelines using Archtics Paciolan and Fevo to enhance targeting efficiency.
- Analyzed attendance data to guide campaign strategy and decision-making.
- Documented post-event activities to maintain accurate project records.
Account Executive
Kelly Tractor Co.
Miami, FL
05.2023 - 09.2023
- Recovered $1.3 million in aged receivables through structured follow-up workflows.
- Coordinated client communications for pricing requests and logistics to ensure timely responses.
- Streamlined transaction documentation and facilitated cross-department coordination for efficient execution.
Education
Master of Science - Sport Management
05-2025
- 4.0 GPA
Bachelor of Arts - Communications
05-2023
- Graduated cum laude
- 4-year NCAA DIII Athlete
- Captain of Men's Lacrosse
Skills
- Vendor coordination
- Performance reporting
- Purchase order and invoice management
- Budget tracking
- Partner integration
- Guest experience enhancement
- Production planning
- CRM and conversion strategy
- Safety and compliance awareness
- Google Ads management
- Microsoft Suite proficiency
- Google Workspace utilization
- Ticketmaster Archtics expertise
- Canva design skills
- Slack communication platform proficiency
- Entrepreneurial leadership
- Luxury watch market expertise
- Sourcing strategies
- Client experience optimization
Timeline
Customer Experience & Media Operations Coordinator - Premier Lacrosse League (PLL)
05.2025 - 10.2025
Premium Experience Intern - Premier Lacrosse League (PLL)
05.2024 - 10.2024
Offensive Coordinator - University of Florida Men's Lacrosse
08.2023 - 05.2025
Account Executive - Kelly Tractor Co.
05.2023 - 09.2023
University of Florida - Master of Science, Sport Management
Augustana College - Bachelor of Arts, Communications