Matteo Valenzuela
Monroe,WA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
McDonald's
Monroe, WA
01.2020 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ordered supplies as needed for the kitchen.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Performed basic administrative duties such as inventory management, ordering supplies.
Office and House Cleaner
Susan Tolliver Cleaning
Monroe
05.2019 - 05.2019
- Swept, mopped, vacuumed and polished floors of all types.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
High School Diploma -
Monroe High School
Monroe, WA06-2020
Skills
- Account updating
- Data Collection
- Appointment Scheduling
- Senior leadership support
- Quality Control
- High-energy attitude
- Customer Service
- Store maintenance
- Credit card payment processing
- Customer Relations
Languages
Spanish
Limited
Timeline
Customer Service Representative
McDonald's
01.2020 - Current
Office and House Cleaner
Susan Tolliver Cleaning
05.2019 - 05.2019
High School Diploma -
Monroe High School