Matthew Andryauskas
Murrieta,United States
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Director of Training
Chick-fil-A
04.2022 - Current
- Innovated sourcing strategies by leveraging social media platforms and online job boards to advertise open positions and engage with potential candidates, increasing the talent pool by 14%,
- Designed, developed, and implemented official training program for onboarding and training 100+ employees
- Utilized the Training Program to cultivate a team of 8+ highly skilled Trainers and Leaders, leading to improved performance in both Front of House and Back of House operations.
- Lead cross-functional teams to drive significant improvements in key performance indicators (KPI) resulting in a 10-20% YTD enhancements in speed of service, accuracy of orders, and customer satisfaction ratings.
- Obtained and managed employee Food Safety records and Sexual Harassment and Abusive Conduct Prevention Training Certifications for 100+ employees
BOH Director of Operations
Chick-fil-A
01.2019 - 04.2022
- Led monthly kitchen leadership meetings, providing strategic direction on food cost management, labor efficiency, scheduling optimization, food safety protocols, and leadership development programs.
- Developed and maintained weekly schedules for 45 Back of House employees, optimizing labor allocation and achieving a top 10% ranking in chain-wide labor productivity.
- Utilized inventory management software to maintain daily stock levels and generate optimized purchase orders.
- Championed food waste reduction through innovative strategies, establishing new supporting role,Kitchen Trainer. This initiative enhanced food handling procedures, resulting in a significant decrease in food waste, reducing food cost by $35,000 in 2020, and $42,000 in 2021.
Team Leader
Chick-fil-A
11.2013 - 12.2018
- Managed daily operations, achieving a 6% increase in labor productivity, 8% improvement in average service speed, and consistently exceeding customer satisfaction benchmarks.
- Contributed to a 71% retention rate -highest in the west region- by conducting initial interviews for FOH and BOH positions, ensuring alignment with company culture and skill requirements.
- Led the implementation of improved food safety protocols, achieving a top 10% ranking in chain-wide food safety compliance.
Team Member
Chick-fil-A
09.2010 - 11.2013
Education
Bachelor of Arts - Business Administration And Management
California State University San Bernardino
San Bernardino, CA12.2018
Associate of Science - Business Administration
Mt. San Jacinto Community College
Menifee, CA07.2016
Certification
- Sexual Harassment and Abusive Conduct Prevention Training- Acquired September 2022
- ServeSafe Certification- Acquired September 2019
- Chick-fil-A Inc. Certified Trainer- Acquired November 2019
Timeline
Executive Director of Training
Chick-fil-A
04.2022 - Current
BOH Director of Operations
Chick-fil-A
01.2019 - 04.2022
Team Leader
Chick-fil-A
11.2013 - 12.2018
Team Member
Chick-fil-A
09.2010 - 11.2013
Bachelor of Arts - Business Administration And Management
California State University San Bernardino
Associate of Science - Business Administration
Mt. San Jacinto Community College