Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Armata

Boston,MA

Summary

With a major in cybersecurity and a minor in management information systems, I’ve created a passion for leveraging technology to safeguard data and optimize organizational processes. During my academic journey, I’ve gained valuable hands-on experience in various domains. My previous roles have equipped me a very versatile skills set from managing customer relationships and engaging with vendors to cold calling for business expansion. I’ve truly tightened my communication and interpersonal skills. As graduation approaches, I am excited to blend my technical skills with my managerial skills to drive business solutions.

Overview

4
4
years of professional experience

Work History

Business Manager

Melrose Auto Body
Saugus, MA
05.2023 - 08.2023
  • Managed the process of vehicle repair, coordinating with the technicians, to ensure we met all requirements before the deadline.
  • Answered customer inquiries and provided assistance throughout the car repair process, ensuring their satisfaction.
  • Proactively engaged in cold calling to attract new customers and expand the shops client base.
  • Demonstrated strong managerial skills by developing plans to optimize workflow and enhance overall shop efficiency.
  • Ensured all customer and insurance documents were obtained and made sure accurate payments of customers were on schedule.

Delivery Driver / Prep Cook

Pomodori
Newburyport, MA
11.2019 - 08.2021
  • Prepared food in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Handled customer complaints professionally and resolved problems peacefully.
  • Dealt with high pressure and stressful moments.

Education

Bachelor of Science - Cybersecurity And Management Information Systems

The University of Tampa
Tampa, FL
05-2024

Skills

  • Customer Relationship Management
  • Sales Development
  • Interpersonal and Written Communication
  • Data Management
  • Financial Management
  • Database Development
  • Microsoft SQL
  • Data Analysis
  • SAS
  • Network Security
  • Threat Analysis

Timeline

Business Manager

Melrose Auto Body
05.2023 - 08.2023

Delivery Driver / Prep Cook

Pomodori
11.2019 - 08.2021

Bachelor of Science - Cybersecurity And Management Information Systems

The University of Tampa
Matthew Armata