Matthew Ashley
King Of Prussia,PA
Summary
Results-driven sales performer with solid history of success in bringing in new clients, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Skilled in training and developing the next leaders and top performers.
Overview
10
10
years of professional experience
Work History
Director of Sales
Gerhard's Appliance
11.2019 - Current
- Managed team of sales consultants and coordinators, providing guidance, coaching and support.
- Achieved sales goals by cultivating and securing new client relationships while building branded client experience.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Built relationships with clients and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Achieved established KPI for company, store level and individual performance through teamwork and focus on customers.
Sales Consultant
Gerhard's Appliances
09.2017 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized client retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Demonstrated features and benefits while assisting clients in making informed decisions based on needs and wants.
- Relayed information regarding current store promotions, sales and special events to clients
Appliance Sales Specialist
Lastman's Bad Boy
02.2013 - 06.2017
- Engaged clients using well-honed interpersonal and people skills to determine which appliances and furniture best fit needs and preferences and style.
- Maintained product knowledge to assist and educate customers on options available.
- Explained benefits and features of Solid Gold warranty programs, resulting in consistent add-on sales
- Aided clients in locating and purchasing merchandise in store and on website to achieve sales goals.
- Followed up with clients to invite to VIP Sales to ensure the highest possible closing rate
Education
Bachelor of Science - Business Analytics
Mohawk College
Hamilton, ONSkills
- Sales Program Coordination
- Closing Techniques
- Business Analytics
- Sales Strategy Development
- Consultative Selling Techniques
- KPI Analysis
- Team Recruiting and Onboarding
- Fan Interactions
- Product Demonstration
- Team Member Development
Timeline
Director of Sales
Gerhard's Appliance
11.2019 - Current
Sales Consultant
Gerhard's Appliances
09.2017 - Current
Appliance Sales Specialist
Lastman's Bad Boy
02.2013 - 06.2017
Bachelor of Science - Business Analytics
Mohawk College
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