Matthew Bahn
Minneapolis,MN
Summary
Sales specialist with proven successes at Apple and Best Buy, excelling in workplace teamwork and customer support. Enhanced customer satisfaction through effective problem-solving and professional communication. Recognized for maintaining a whole store mindset, ensuring optimal performance and team productivity. Committed to delivering high-quality results in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Specialist
Apple
Bloomington, MN
07.2025 - Current
- Built relationships and trust with customers to make strong recommendations and encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-velocity situations.
- Created owners by empowering customers with knowledge on their device, accessories, and services.
- Engaged in a whole store and teamwork mentality to keep wait times down and learn and grow with shared knowledge from the team.
Field Technician
Best Buy
Richfield, MN
10.2016 - 03.2025
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Calibrated new and existing equipment for optimal performance.
Inventory Specialist
Best Buy
Coon Rapids, MN
07.2013 - 10.2016
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
Front of House Employee
Noodles & Company
Blaine, MN
05.2011 - 07.2013
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Sales Associate
Best Buy
Brooklyn Center, MN
04.2010 - 06.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
General - undefined
Anoka-Ramsey Community College
Minneapolis, MNSkills
- Field operations
- Workplace safety
- Professional communication
- Technical support
- Problem-solving
- Data collection
- Conflict management
- Customer relations
Timeline
Specialist
Apple
07.2025 - Current
Field Technician
Best Buy
10.2016 - 03.2025
Inventory Specialist
Best Buy
07.2013 - 10.2016
Front of House Employee
Noodles & Company
05.2011 - 07.2013
Sales Associate
Best Buy
04.2010 - 06.2012
General - undefined
Anoka-Ramsey Community College