Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Front of House Manager
Epicurious
12.2022 - 10.2023
Enhanced customer satisfaction by implementing effective front of house management strategies.
Developed strong relationships with guests, addressing complaints promptly and ensuring an enjoyable shopping experience.
Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
Manager
Olive And Thyme
04.2011 - 03.2020
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Managed and motivated employees to be productive and engaged in work.
Cross-trained existing employees to maximize team agility and performance.