MATTHEW BARROS
Las vegas
Summary
Seasoned Casino Shift Manager with a background in overseeing daily operations, managing team members, and ensuring customer satisfaction. Known for strong leadership skills, commitment to maintaining operational efficiency, and capacity to handle high-pressure situations. I have worked all three shifts and know what each shift demands of the shift manager.
Overview
17
17
years of professional experience
Work History
Casino Shift Manager
Sahara Casino
Las Vegas
08.2014 - Current
- Hiring manager for table games
- Cover the slot shift manager as needed
- Supervised and scheduled staff to ensure optimal coverage of gaming tables.
- Resolved disputes between players swiftly during gameplay.
- Worked effectively in team environments to make the workplace more productive.
- Prepared updated reports for senior leadership and ownership
- Prepare all daily slot reports as needed
Manager of Poker Operations
Sahara Casino
Las Vegas
05.2022 - 11.2024
- Responsible for 7 table poker room with 4 daily tournaments and daily cash games
- Hired, trained, coached dealers, dual rate supervisors and supervisor
- Made weekly dealer and supervisor schedule
- Increased revenue year over year
- Streamlined tournaments to make them more profitable
Assistant Casino Manager
Sahara Casino
Las Vegas
06.2018 - 05.2021
Table Games Floor Supervisor
Caesars Palace Hotel And Casino
Las Vegas
02.2013 - 08.2014
- Worked exclusively in Palace Court high limit area
- Supervised high limit baccarat, blackjack and single zero roulette
Table Games Floor Supervisor
The Stratosphere
Las Vegas
06.2012 - 02.2013
Dealer/ Dual Rate Supervisor
Flamingo Bpo Solutions
Las Vegas
06.2008 - 06.2012
Education
Some College (No Degree) - Gaming Management
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Staff scheduling
- Regulatory compliance
- Conflict resolution
- Revenue management
- Employee training
- Customer service
- Team building
- Operational efficiency
Timeline
Manager of Poker Operations
Sahara Casino
05.2022 - 11.2024
Assistant Casino Manager
Sahara Casino
06.2018 - 05.2021
Casino Shift Manager
Sahara Casino
08.2014 - Current
Table Games Floor Supervisor
Caesars Palace Hotel And Casino
02.2013 - 08.2014
Table Games Floor Supervisor
The Stratosphere
06.2012 - 02.2013
Dealer/ Dual Rate Supervisor
Flamingo Bpo Solutions
06.2008 - 06.2012
Some College (No Degree) - Gaming Management
University of Nevada, Las Vegas
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