Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Software
Interests
Timeline
Matthew Bastian

Matthew Bastian

Summary

Personable sales agent with highly developed skills in lead generation, account retention and relationship management. Well-educated in assessing customer needs, introducing new products and services and processing transactions. Proficient in multiple CRM platforms.

Overview

25
25
years of professional experience
1
1
Language

Work History

Freelance Graphic Designer

Self Employed
01.1999 - Current
  • Redesigned outdated logos and branding elements for established companies, revitalizing their image and customer appeal.
  • Created compelling visual identities for new businesses, establishing a strong brand presence in the market.
  • Collaborated with cross-functional teams to ensure seamless integration of graphic elements into web and print designs.
  • Mentored junior designers to enhance their skills and knowledge of industry trends and best practices.
  • Strengthened company reputations through carefully curated visual content that adhered to established brand guidelines across all platforms.
  • Contributed to successful marketing campaigns by designing print and digital advertisements that effectively conveyed the intended message.
  • Enhanced client satisfaction by delivering high-quality graphic design projects within tight deadlines.
  • Delivered consistent results by adapting quickly to changing client requirements and project scopes throughout the design process.

Licensed Health Insurance Agent

Agent Boost Marketing
07.2023 - 03.2024


  • Maintained accurate records of all client interactions and transactions, ensuring compliance with industry regulations and company policies.
  • Utilized advanced analytical skills to evaluate risk factors and assess appropriate coverage levels for individual client situations.
  • Adapted communication style based on individual client preferences, resulting in improved rapport and higher satisfaction levels.
  • Implemented efficient time management practices, allowing for increased productivity while managing multiple tasks simultaneously.
  • Contributed to team success by sharing best practices on sales techniques, product knowledge, and customer service skills with fellow agents.
  • Managed a diverse portfolio of health insurance accounts while consistently meeting sales targets and exceeding performance expectations.

Operations Manager/Supervisor of Operations

Superpedestrian
09.2019 - 01.2023
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Graphic Designer

Rimports
02.2018 - 02.2019
  • Collaborated with cross-functional teams to ensure consistent branding and messaging across all company materials.
  • Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
  • Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
  • Continuously researched industry trends to stay current on emerging technologies and best practices in graphic design.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.

Graphic Web Designer

Forevergreen Intl
08.2016 - 02.2018
  • Developed custom graphics for websites, ensuring consistent branding and visual identity across all platforms.
  • Conducted usability testing on website designs to identify areas for improvement before final implementation.
  • Designed visually impactful infographics that effectively communicated complex data in easily digestible formats.
  • Analyzed website analytics data to make informed design decisions based on user behavior patterns.
  • Integrated social media sharing features into web designs, fostering increased online engagement from users.
  • Utilized wireframing tools to create mockups of proposed designs for client review and approval.
  • Increased overall brand awareness through the creation of eye-catching logo designs and cohesive visual identities.

Education

GED -

Utah Valley University, Orem, UT

No Degree - Computer Science

Utah Valley University, Orem, UT
04.1997

Skills

  • Product Demonstrations
  • Paperwork Processing
  • Strategy Development
  • Upselling strategies
  • Customer Assistance
  • Client analysis
  • Lead Generation
  • Sales Pipeline Management
  • Objection handling
  • Networking
  • Cold-calling
  • Consultative Selling

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Adobe Creative Cloud

Adobe Photoshop

Adobe Illustrator

Figma

Canva

MacOS

Windows

LAMP

Maya3D

Lightwave3D

Interests

Design History

Art History

Sacred Geometry

Math

Physics

Quantum Physics

Timeline

Licensed Health Insurance Agent - Agent Boost Marketing
07.2023 - 03.2024
Operations Manager/Supervisor of Operations - Superpedestrian
09.2019 - 01.2023
Graphic Designer - Rimports
02.2018 - 02.2019
Graphic Web Designer - Forevergreen Intl
08.2016 - 02.2018
Freelance Graphic Designer - Self Employed
01.1999 - Current
Utah Valley University - GED,
Utah Valley University - No Degree, Computer Science
Matthew Bastian