Matthew Baylor
Sundog Cider House and Winery
Columbiana,OH
1
Certification
4
years of professional experience
Detail-oriented bartender with strong customer engagement skills. Proven ability to maintain cleanliness and ensure exceptional service during high-volume shifts.
Work History
Bartender
2 Years 7 Months- Developed and implemented seasonal drink menus to enhance customer experience.
- Trained new staff on customer service techniques, and operational procedures.
- Developed and implemented seasonal menus to enhance customer experience.
- Maintained cleanliness of bar area, adhering to health and safety regulations consistently.
- Served high customer volumes during special events, nights, and weekends.
- Engaged with customers to provide personalized service, fostering repeat business and loyalty.
- Resolved customer complaints swiftly, enhancing overall satisfaction and retention rates.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Parks Maintenance Worker
2 Years 9 Months- Conducted routine inspections of park facilities to ensure safety and cleanliness standards.
- Assisted in the planting, pruning, and care of trees, shrubs, and flowers throughout parks.
- Operated various landscaping tools for park maintenance and beautification.
- Collaborated with team members to complete seasonal projects efficiently and effectively.
Education
Practical Nurse Diploma - Nursing
Skills
Facility maintenance
Grounds maintenance
Waste management
Painting
Site safety
Heavy lifting
Load handling
Teamwork
Certification
- Licensed CNA - 2025
Timeline
Bartender
Sundog Cider House and Winery
01.2024 - CurrentRead More
Parks Maintenance Worker
City of Columbiana
04.2022 - 01.2025Read More
Columbiana County Career And Technical Center
Practical Nurse Diploma from Nursing
Read More