Matthew Bell
Towanda,United States
Summary
Dynamic and results-driven restaurant store manager with over 3 years of experience in the food service industry. Proven track record of leading high-performing teams, optimizing operations, and driving revenue growth in fast-paced restaurant environments. Skilled in staff training and development, inventory management, and ensuring top-notch customer service. Adept at implementing cost-effective strategies to improve efficiency and profitability. Passionate about delivering exceptional dining experiences and maintaining high standards of quality and hygiene. Looking to leverage my expertise to drive success and elevate the dining experience at a reputable restaurant establishment.
Overview
5
5
years of professional experience
Work History
Server
Wildfire Grille and Taproom
01.2025 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
Store Manager
Dunkin
01.2021 - 02.2024
- Directed daily store operations at Dunkin', managing staff and inventory
- Boosted sales through targeted marketing and promotions
- Improved service quality via regular staff training sessions
- Handled customer complaints, ensuring high satisfaction
- Exhibited proficiency in multitasking in a high-paced setting
Clerk
Dandy
05.2020 - 01.2021
- Monitored fuel pumps' condition, reporting any issues promptly to management, ensuring uninterrupted service
Line cook
McDonald's
12.2019 - 12.2020
- Introduced a visionary approach to portion control, leading to a 15% decrease in food waste
- Boosted kitchen efficiency by 20% through the analysis and refinement of processes
- Worked enthusiastically within a team to maintain high kitchen standards
- Addressed and resolved operational issues promptly
- Contributed to the overall improvement of kitchen performance and sustainability
Education
High school degree -
Bradford County Action
Towanda Pa 05-2025
Skills
- Food inspection
- Hostess support
- Daily specials memorization
- Table resetting
- Team collaboration
- Banquet coordination
- Policy implementation
- Innovation management
- Verbal and written communication
- Recruiting and interviewing
- Employee onboarding
- Salesforce management
- Operations management
- Inventory management
- Coaching and mentoring
Personal Information
Title: Restaurant store manager
Timeline
Server
Wildfire Grille and Taproom
01.2025 - Current
Store Manager
Dunkin
01.2021 - 02.2024
Clerk
Dandy
05.2020 - 01.2021
Line cook
McDonald's
12.2019 - 12.2020
High school degree -
Bradford County Action
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