Product management professional with extensive experience in leading product lifecycles from conception to launch. Known for driving collaborative efforts and achieving outstanding results. Recognized for strategic thinking, adaptability, strong relationships, and commitment to team success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Product Manager
The Home Depot Inc
04.2022 - Current
PRO PROJECT PLANNING (9/23-Current)
Defined, Designed, Developed & Integrated Project Commons with over ten applications and backend clients within 12 months of joining the team (currently trending to exceed target goal of $263k in sales by 85% within the first year).
Onboarded the entire OST & managed accounts to Projects piloting in-store PASA's consistent project experience frontend, with realtime data updates across online, ProAssist, Salesforce, and Order Up.
Bectran integration & deployment of Project Lines of Credit for the first time in The Home Depot's history, with a target goal of over $200k within the first year.
Responsible for product Definition, Discovery, and vision for prioritized work, staying multiple quarters ahead of planned development.
Complete research, interviews, workshops, readouts to leadership, milestone updates, and cultivate an environment of familiarity & understanding for the core & cross functional teams responsible for development.
Follow, execute, and live the five D's product principles.
Mentored Product Managers in effective project management techniques and industry best practices.
MERCHANDISING, PRICE ENGINE (4/22-9/23)
Retirement of ESVS & Discount Engine with the development & deployment of Price Engine.
Elimination of $30M+ in incremental markdowns for Pro transactions with applied markdown guardrails to ensure profitability.
Created an automated pricing system for the discount codes RC30/39 to allow for less confusion between PARs / PAEs and their customers.
Deployed new Manual Review process to provide a seamless in-store customer and in-store associate experience when submitting high risk bids for review with 30%reduction in process time.
Automation of 90%of bids flowing through Auto-VPP
(-83%).
Reduce time to update VPP ‘Geo’ settings from 1 hour to 10 minutes (-85%).
Integrated with AAFES to enable 1% appliance discount, unlocking $82.5M YoY.
Introduced the first version of Customer Specific Pricing which allows customers to lock in a guaranteed price for specific SKU's for a set amount of time.
Senior Product Manager
NATURAL INSIGHT & MOVISTA
01.2019 - 04.2022
Responsible for the overall product strategy and roadmap of the SaaS-based Workforce Management platform.
Navigated the merging of two companies & a full platform integration after being acquired by Movista in 2019.
Increased customer adoption from 65% to 80% platform utilization by identifying gaps in customer needs by developing innovative product features & hands on training.
Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
Deep understanding of industry pain points to prioritize development of impactful revenue driving solutions.
Mine and analyze platform user data to interpret user demographics, behaviors, feature usage, and tracking metrics tied to quarterly KPI's
Implemented product methodologies & product documentation for consistency across the product team.
Partnered with sales team in procurement of new customers and overseeing post sales implementation.
Communicated effectively with company leadership, team members, and customers to deliver updates on project milestones and deadlines.
Product Manager | Salesforce & BI DevOps Manager | Technologist
MARKETSOURCE, INC.
01.2011 - 01.2018
Manager of a team of system administrators, engineers, & developers overseeing all organizational platforms utilized by Recruiters, Back Office teams, and over 8,000 field employees nationwide.
Implement & manage underlying data infrastructure and software applications including HR, Payroll, Field Teams, Finance, Accounting, and all cross-functional integrations.
Support the technology backbone of operations for outside sales teams of over 8,000 field associates, visiting over 50 retailers on behalf of many Fortune 500 companies
Managed balanced team’s backlog, prioritization, and bandwidth allocation
Partner with retailers and manufacturers from various industries to define meaningful KPI’s, ROI metrics, and sales goals.
Manage BI Team, including development of multi-dimensional data marts for self-serve reporting models in Azure environment.
Meet with C-Level stakeholders & Directors to provide the product vision and the project plans to achieve those goals.
Provide data driven stories using reporting & visualization tools such as Tableau, Power BI, PowerPivot, and SSRS
Education
Emergency Medical Technician -
ATHENS TECHNICAL COLLEGE
01.2008
Skills
Product Launches
Cross-functional Collaboration
Product Vision & Roadmaps
Strategic Planning
Certification
PRAGMATIC INSTITUTE
PMC-III Certification (2019)
‘Foundations’ Certification (2019)
‘Build’ Certification (2019)
‘Focus’ Certification (2019)
GENERAL ASSEMBLY
Big Data Analysis Certification (2015)
LEAN SIX SIGMA
Green Belt (2015)
2025 Orange Promise Award
The Orange Promise Award is given out twice a year to an associate who had outstanding contributions across the organization.
Timeline
Senior Product Manager
The Home Depot Inc
04.2022 - Current
Senior Product Manager
NATURAL INSIGHT & MOVISTA
01.2019 - 04.2022
Product Manager | Salesforce & BI DevOps Manager | Technologist