MATTHEW BIGGS
Independence,KY
Summary
Hardworking and passionate jobseeker with strong organizational skills eager to secure an entry- level Cyber Security position in an IT environment. Ready to help a team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Technician
Jabil CVG
03.2021 - 07.2022
- Utilized diagnostic assessment equipment to solve errors on AWS servers that are caused from testing or from improper installation of parts.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware with an efficiency rating of 85%.
- Investigated hardware product issues involving materials and software on more than 30 servers daily and devised solutions to repair servers.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
Production Worker
Louis Dreyfus Commodities
04.2020 - 03.2021
- Support machine operators in set up and operations of production equipment resulting in multiple efficient runs daily producing over 20,000 Lbs. of sugar daily.
- Review production specifications to verify accurate weights and measurements of mixing ingredients and keeping accurate logs.
- Document production information via log books and discuss non-conformance issues with management to resolve any errors.
Student
Eastern Kentucky University
01.2020 - 05.2020
- Worked independently throughout a 16-week period to successfully design a fully functioning arduino RFID lockbox allowing the user to successfully program new cards to unlock the box.
- Presented a 20 page final report explaining the functions and the two core phases of the project.
- Applied skilled knowledge in electricity, electronics, programming, project management, and circuit design to develop this project.
IT Specialist Intern
White House Clinics
01.2020 - 03.2020
- Removed and replaced malfunctioning components on more than 20 user devices daily to correct hardware problems.
- Evaluated user problems by utilizing test scripts, probing questions, and personal expertise to correct technical issues company wide.
- Uploaded new software, rolled out updates, and applied patches to end users' computers.
- Explained and demonstrated the proper use of technology to non-experienced staff members,
- Responded to support requests from end users and assisted individuals through the troubleshooting process.
Education
Bachelor of Science - Network Security and Electronics
Eastern Kentucky University
05.2020
Associate of Applied Science - Technology
Eastern Kentucky University
05.2018
Skills
- Hardware Troubleshooting
- TCP/IP
- Windows Troubleshooting
- Networking
- Technical Analysis
- Operation System Software
- Diagnostic Tools
- Systems Assessment
Certification
CompTIA N10-008 Network +
Timeline
Server Technician
Jabil CVG
03.2021 - 07.2022
Production Worker
Louis Dreyfus Commodities
04.2020 - 03.2021
Student
Eastern Kentucky University
01.2020 - 05.2020
IT Specialist Intern
White House Clinics
01.2020 - 03.2020
Bachelor of Science - Network Security and Electronics
Eastern Kentucky University
Associate of Applied Science - Technology
Eastern Kentucky University
Similar Profiles
Ailton MarquesAilton Marques
Business Unit Program Manager at Jabil Belo – Payment SectorBusiness Unit Program Manager at Jabil Belo – Payment Sector
DRANREB TONGCODRANREB TONGCO
Operations Team Leader at Concentrix CVGOperations Team Leader at Concentrix CVG
April MApril M
Material Handler at CVGMaterial Handler at CVG
Jayden LarsonJayden Larson
Cna at St ElizabethCna at St Elizabeth
Mckenzie MoffettMckenzie Moffett
Server at Longnecks Sports GrillServer at Longnecks Sports Grill