MATTHEW Birchfield
Lafayette,IN
Summary
Dynamic small business owner with a proven track record at Floors Décor & More LLC, excelling in customer relations and relationship building. Enhanced customer satisfaction through efficient processes and exceptional service, leading to increased repeat business and referrals. Strong verbal and written communication skills complement my operational expertise.
Overview
24
24
years of professional experience
Work History
Owner
Floors Décor & More LLC
10.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
Talon Express Holdings LLC
02.2001 - 10.2016
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Jefferson High
Lafayette, IN06.1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Floors Décor & More LLC
10.2016 - Current
Owner
Talon Express Holdings LLC
02.2001 - 10.2016
Jefferson High
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