Matthew Blitch

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Managed budget implementations, employee evaluations, and contract details.
• Analyzed market trends and competitor activities to create competitive advantages.
• Trained new employees on proper protocols and customer service standards.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Built strong client rapport to establish diversified network of connections.
• Utilized in-depth understanding of strategic sales processes to increase revenue.
• Finalized sales deals and contracts.
• Followed up with customers about customer service.
• Visited clients to sell [Product].
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Negotiated prices, terms of sales and service agreements.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Set up new accounts, established customer credit and set up payment methods.
• Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
• Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
• Used CRM software to maintain detailed contact logs and account records.
• Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
• Quoted prices, credit terms and other bid specifications.

• Answered customers' questions regarding products, prices, and availability.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated suppliers to maintain cost controls and improve operations.

• Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
• Established new accounts through cold calling and personal visits to potential customers.
• Negotiated terms and contracts with clients to maintain profitable sales.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Quoted prices, credit terms and other bid specifications.
• Achieved or exceeded company-defined sales quotas.
• Attended monthly sales meetings and quarterly sales trainings.
• Set and achieved company defined sales goals.
• Negotiated prices, terms of sales and service agreements.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

MEDICAL DISCHARGE (KNEE)