Matthew Boggus
Northumberland,PA
Summary
Driven to provide outstanding customer service and working with my team daily to maximize efficiency.
I am consistently working with associates to ensure team work. I strive to build strong work relationships and boost overall morale.
I am self-driven and always looking to improve and grow to further my career with Weis Markets.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Weis Markets
Lewisburg, Pennsylvania
09.2024 - Current
- Assisted in managing daily store operations to ensure efficient workflow.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Monitored sales trends and provided feedback for inventory adjustments.
- Conducted regular store audits to maintain cleanliness and compliance standards.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Helped to identify and develop talent
Front End Manager
Weis Markets
Bloomsburg, PA
11.2021 - 07.2023
- Created and optimized employee schedules for shift coverage
- Reviewed employee performance and determined areas in need of improvement
- Managed cash flow of store; including: cashier operations, bookkeeping and security
- Welcomed large volumes of guests and improved overall customer service
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques
- Cultivated strong customer relations and developed effective customer service standards
- Major role in preparing the Front End for audits ensuring all necessary needs are met to exceed audit results
- Provided constructive feedback from new programs for being selected as the pilot store
Assistant Front End Manager
Weis Markets
Sunbury, PA
02.2019 - 11.2021
- Provided support to the Front End Manager and helped with completing tasks in a timely manner
- Assisted in training new associates for register, service desk, online shopping, cash office and monitor roles
- Helped prepare the front end and exceeded audit scores
- Resolved customer issues and ensured great customer service
- Maintained necessary documentation and reporting to ensure full efficiency
Assistant Grocery Manager
Weis Markets
Coal Townsip, PA
03.2018 - 02.2019
- Distributed daily tasks to appropriate employees and ensured completion of duties within expected time frames
- Assisted in ordering and ensured stock was available for customer needs
- Learned merchandising skills to help gross profit
- Maintained a clean backroom and assisted in a safe working environment for associates
- Helped contribute to outstanding inventory results
Education
High School Diploma -
Lewisburg High School
Lewisburg, PA2011
Skills
- Cash Transactions
- Employee Development and Training
- Team Leadership
- Performance Evaluations
- Managing Operations and Efficiency
- Team Building
- Employee Coaching and Motivation
- Documentation and Reporting
- Scheduling and Coordinating
- Problem Resolution
- Cash Flow Management
Accomplishments
• Achieved the highest donation totals within the district for all the company sponsorships
• Exceeded all budgeted expectations in operational audits
• Organized and participated in seasonal community events
• Drove customer satisfaction scores to the top majority of the district
• Front End Manager of the Year 2023
• Exceeded all budgeted expectations in operational audits
• Organized and participated in seasonal community events
• Drove customer satisfaction scores to the top majority of the district
• Front End Manager of the Year 2023
Timeline
Assistant Store Manager
Weis Markets
09.2024 - Current
Front End Manager
Weis Markets
11.2021 - 07.2023
Assistant Front End Manager
Weis Markets
02.2019 - 11.2021
Assistant Grocery Manager
Weis Markets
03.2018 - 02.2019
High School Diploma -
Lewisburg High School