Service Manager
Hy-Vee
West Des Moines, IA
03.2024 - 08.2024
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Maintained records of all customer interactions and transactions.
- Implemented quality control measures to uphold company standards.
- Oversaw daily operations of the service department, including scheduling and workflow management.
- Guided department employees on changes from management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
