Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Matthew Bowers

Hartville,MO

Summary

Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Understanding word tract phrases with customers to give them the best possible service. Ability to complete tasks without no supervision.

Overview

30
30
years of professional experience

Work History

Owner

Integrity Express
Hartville , MO
02.2020 - Current
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Evaluated driving routes and maps to find shorter routes to expedite delivery time.
  • Used GPS systems to plan efficient routes for deliveries based on traffic patterns or road closures.
  • Prepared detailed reports outlining trip, vehicle and passenger details.
  • Maintained consistent on-time delivery record of 100% of orders arriving ahead of schedule.
  • Maintained accurate logs of hours worked, miles driven, fuel purchases, and other relevant information as required by law.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Maintained relationships with existing clients by providing superior customer service.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.

General Manager

Wehr Ford & RV's
Springfield , MO
09.2007 - 01.2020
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
  • Formed and sustained strategic relationships with clients.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Delegated work to staff, setting priorities and goals.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Tracked monthly sales to generate reports for business development planning.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Delivered products to customer locations on time.

Owner/Operator Truck Driver

Swift Transportation
Phoenix, AZ
06.1999 - 08.2007
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Delivered customer orders to homes and places of business within established time frames.
  • Maintained safe driving habits to protect property and general public on roadways.

Diesel Mechanic

Army
11.1993 - 05.1999
  • Maintained vehicles by changing oil, checking batteries and lubricating components.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
  • Raised trucks, buses and heavy parts or equipment with hydraulic jacks or hoists.
  • Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
  • Performed preventative maintenance on diesel engines and equipment.

Education

High School Diploma -

Barnum Secondary
Barnum, MN
05-1995

Skills

  • Business Management
  • Marketing Tactics
  • Regulatory Compliance
  • Cost Reduction
  • Verbal and Written Communication
  • Hiring and Staffing
  • Relationship Building
  • Customer Relations
  • Staff Management
  • Sales Oversight
  • Negotiation
  • Consulting
  • Sales Leadership
  • Client Service

Accomplishments

One million accident free OTR

Lead my team from 100 RV sales in a year to 221 my 1st year as General Manager.

Self-Motivated with customer service priorities.

Affiliations

  • A Family man with extreme travel for vacations. We RV our ATV's around the country.

Timeline

Owner

Integrity Express
02.2020 - Current

General Manager

Wehr Ford & RV's
09.2007 - 01.2020

Owner/Operator Truck Driver

Swift Transportation
06.1999 - 08.2007

Diesel Mechanic

Army
11.1993 - 05.1999

High School Diploma -

Barnum Secondary

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Matthew Bowers