Results-driven professional with experience in diesel technology and customer relations. Demonstrated success in identifying customer needs and optimizing vehicle performance through strong organization and time management. Ready to leverage technical skills to improve service operations.
Overview
6
6
years of professional experience
Work History
Service Writer
Peltier Ford
Longview
03.2025 - Current
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Sales Professional
Patterson Motors
Kilgore
09.2023 - 03.2025
Engaged customers to understand their needs and provide tailored product recommendations.
Assisted clients in product selection, providing expert knowledge and guidance.
Developed strong customer relationships through effective communication and personalized service.
Diesel Technician
Dependable Chrysler Dodge Jeep Ram
Canoga Park
03.2020 - 07.2023
Performed routine maintenance on diesel vehicles to ensure optimal performance.
Repaired and replaced faulty components in diesel engines to maintain reliability.
Maintained accurate records of repairs and maintenance performed on vehicles.
Conducted inspections to identify potential issues before they became major problems.
Performed routine maintenance and repair services on diesel engines, including engine overhauls, fuel systems, cooling systems, exhaust systems, transmissions and clutches.