Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Broz

Denton,TX

Summary

Dependable and flexible worker with a strong background in customer service and team-oriented roles. Experienced in managing responsibilities in fast-paced environments, with attention for efficiency and accuracy. Looking to apply a strong work ethic and willingness to learn in an animal-care oriented workplace, drawing from personal experience as a responsible animal owner.

Overview

5
5
years of professional experience

Work History

Barista

Gong Cha
08.2024 - Current
  • Operate point-of-sale systems to process in-person, phone, and online orders efficiently.
  • Prepare and cook drink ingredients, including boba, jellies, and foams, ensuring high product quality.
  • Maintain stock levels by restocking ingredients and supplies as needed.
  • Perform cleaning duties such as mopping and surface sanitation to uphold store cleanliness and hygiene standards.

Retail Associate

Goodwill Dallas Industries
11.2023 - 08.2024
  • Operated cash register, processed transactions.
  • Assisted customers with locating items, answered questions, and maintained a positive shopping experience.
  • Sorted, priced, and organized donated items for display on the sales floor.
  • Maintained store appearance by tidying shelves and racks, and arranging merchandise.

Server

Cristina's Fine Mexican Restaurant
01.2023 - 11.2023
  • Took customer orders, provided menu recommendations, and ensured timely and accurate delivery of food and drinks.
  • Maintained cleanliness of dining area, including resetting tables, sweeping, and mopping.
  • Processed payments, handled cash and credit transactions, and provided change to customers.
  • Collaborated with kitchen staff to ensure accurate orders and customer satisfaction.
  • Addressed customer inquiries, resolved issues, and ensured a positive dining experience.

Server/Bartender

Fulin's Asian Cuisine
01.2020 - 09.2022
  • Took orders from customers, served food and beverages, and provided menu recommendations to enhance the dining experience.
  • Prepared and served alcoholic and non-alcoholic drinks, following proper drink recipes and ensuring timely service.
  • Maintained a clean and organized bar area, restocked supplies, and ensured all health and safety guidelines were followed.
  • Handled orders over the phone and online order service.

Education

High School Diploma -

Mount Juliet Highschool
Mount Juliet, TN
05-2019

Skills

  • Customer Service
  • Time Management
  • Multi-tasking
  • Team Collaboration

Languages

Spanish
Limited Working

Timeline

Barista

Gong Cha
08.2024 - Current

Retail Associate

Goodwill Dallas Industries
11.2023 - 08.2024

Server

Cristina's Fine Mexican Restaurant
01.2023 - 11.2023

Server/Bartender

Fulin's Asian Cuisine
01.2020 - 09.2022

High School Diploma -

Mount Juliet Highschool

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Matthew Broz