Matthew Budna
Huntington Beach,CA
Summary
Tireless Group Facilitator with over 12 years of experience. Handles individual clients and supports colleagues in proper implementation of organizational policies and compliance with applicable laws and regulations. Aiding community members in navigating troubled waters to arrive at sound solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Consulting-Coaching Case-Management
Self Employed
Huntington Beach
10.2021 - Current
- Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
- Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
- Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
- Mentored advocates, case managers, interns and volunteers to create positive, productive atmosphere.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
Director of Family and Client Services
Brass Tacks Recovery
Los Angeles
07.2020 - 10.2021
Director of Operations, Family and Client Care
Brass Tacks Recovery
Los Angeles, CA
08.2017 - 10.2019
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Analyzed customer feedback and identified areas for improvement to drive business success.
Education
Culinary Arts
Orange Coast College
Costa Mesa, CASkills
- Client Advocacy
- Regulatory Compliance
- Data Collection
- Ethical Practice
- Patient Communication
- Client Needs Assessments
- Written and verbal communication
- Interviewing skills
- Community Outreach
- Client meetings
- CPR/AED
Timeline
Consulting-Coaching Case-Management
Self Employed
10.2021 - Current
Director of Family and Client Services
Brass Tacks Recovery
07.2020 - 10.2021
Director of Operations, Family and Client Care
Brass Tacks Recovery
08.2017 - 10.2019
Culinary Arts
Orange Coast College