Matthew Bulley
Wheaton,Illinois
Summary
Self-motivated, dependable professional experienced looking to work toward humanitarian objectives. Delivering compassionate support and remedying personnel issues of both staff and customers while adhering to mission of organization. Excellent communication and relationship-building skills.
Overview
8
8
years of professional experience
Work History
Restaurant General Manager
302 Wheaton
Wheaton, Illinois
05.2021 - Current
- Monitored daily operations to ensure adherence to established policies and procedures.
- Developed marketing strategies to promote restaurant services.
- Resolved customer complaints in a professional manner.
- Provided direction, guidance and motivation to team members.
- Created weekly work schedules according to staffing needs.
- Assisted in resolving any disputes between customers or employees.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Emphasized customer-focused approach, delivering local neighborhood restaurant environment centered on building customer loyalty.
Credit Analyst Intern
West Suburban Bank
Oakbrook Terrace, Illinois
05.2020 - 02.2021
- Reviewed and analyzed loan documents to ensure compliance with federal, state, and local regulations.
- Analyzed borrower's creditworthiness utilizing internal and external data sources.
- Reviewed customer files for adherence to established underwriting guidelines.
Inbound Problem Solver
Amazon
Aurora, Illinois
07.2017 - 12.2017
- Monitored warehouse operations to ensure accuracy and efficiency.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
Deck Manager
Bear Paddle Swim School
Aurora, Illinois
07.2016 - 07.2017
- Maintained accurate records of facility operations, including daily attendance and chemical readings.
- Responsible for training and supervising swim instructors and other staff members.
- Lead and held instructors to standards with advising swimmers on proper technique for each stroke according to their skill levels.
Education
High School Diploma -
College of DuPage
Glen Ellyn, ILSkills
- Customer Engagement
- Scheduling Coordination
- Service standards
- Operations Management
- Team building
- Social Perceptiveness
- Supervision and leadership
- Employee Mentoring
Affiliations
The Porch Ministry Leadership Team
- A part of coordinating young adult christian fellowship
- Prayer leader for the group of 30+ attendees individually and as a community
References
References available upon request.
Timeline
Restaurant General Manager
302 Wheaton
05.2021 - Current
Credit Analyst Intern
West Suburban Bank
05.2020 - 02.2021
Inbound Problem Solver
Amazon
07.2017 - 12.2017
Deck Manager
Bear Paddle Swim School
07.2016 - 07.2017
High School Diploma -
College of DuPage
Similar Profiles
William FitzpatrickWilliam Fitzpatrick
302 South at 302 Wheaton LLC302 South at 302 Wheaton LLC
Santiago EspinosaSantiago Espinosa
Manager at 302 WheatonManager at 302 Wheaton
Jennifer GatesJennifer Gates
Student Athletic Trainer at Wheaton CollegeStudent Athletic Trainer at Wheaton College