Matthew Cano
Hacienda Heights,CA
Summary
Results-driven professional with extensive experience in sales and hospitality, recognized for consistently achieving high customer service ratings and expanding client bases. Demonstrated ability to implement effective strategies that enhance operational efficiency and improve service delivery. Proven track record of driving revenue growth through exceptional client relationship management.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Insurance Agent
American Income Life
Hacienda Heights, California
02.2024 - 06.2025
- Utilized extensive knowledge of life and health insurance products to guide clients in making informed decisions.
- Managed and effectively expanded client base for life insurance products.
- Established long-term relationships with clients and providers, improving overall service delivery.
- Achieved consistently high customer service ratings and received positive feedback.
- Cultivated strong communication and negotiation skills through client interactions.
- Reviewed and updated policy coverage terms, ensuring clarity and compliance for clients.
MORNING MERCHANDISER
Costco
La Habra, CA
10.2023 - 01.2024
- Executed daily merchandising tasks, restocking shelves and setting up promotional signage to promote sales.
- Managed product displays and maintained store cleanliness, improving customer satisfaction.
- Assisted with inventory management and replenishment, ensuring stock availability for customer needs.
- Delivered excellent customer service by aiding product selection and sharing product knowledge.
Busser
The Old Spaghetti Factory International Inc.
Duarte, California
06.2021 - 07.2023
- Delivered food and beverages to guests during peak hours to support server efficiency.
- Cleared and reset tables to maintain efficient service flow in high-volume restaurant.
- Refilled drinks, bread, and other items to improve guest satisfaction.
- Maintained cleanliness and organization in dining area, complying with health and safety standards.
- Assisted with setup and breakdown of large party sections and special events.
- Collaborated with front-of-house and kitchen teams to promote positive a positive work environment.
ASSISTANT GENERAL MANAGER
Dominos Pizza
Alhambra, CA
11.2017 - 11.2020
- Developed and implemented strategies that improved overall store performance.
- Monitored labor costs, sales, and profit margins to optimize financial performance.
- Supervised, trained, and motivated staff to achieve performance goals.
- Assisted in managing daily store operations, ensuring efficient opening and closing procedures.
- Ensured compliance with Domino's standards for food quality, cleanliness, and safety.
WAREHOUSE WORKER
Horizon Tire
Irwindale, CA
05.2015 - 10.2017
- Organized and stored tires in designated warehouse areas, maximizing space utilization and ensuring safety standards.
- Unloaded tire shipments from delivery trucks, facilitating efficient storage and accessibility.
- Loaded tires onto trucks or trailers for timely deliveries.
- Conducted regular inventory checks, ensuring stock accuracy and supporting timely order fulfillment.
Education
Bachelor of Business Administration And Management - Business Administration And Management
California State Polytechnic University
Pomona, CA12-2023
Associate of Science - BUSINESS ADMINISTRATION
Rio Hondo College
Whittier, CA05-2021
Skills
- Insurance expertise
- Client relationship management
- Regulatory compliance
- Sales techniques
- Problem solving
- Attention to detail
- Time management
- Follow-up strategies
- Collaboration skills
- Conflict resolution
Certification
- Life and health Insurance
- FINRA Securities Industry Essentials (SIE) May 2026
Timeline
Insurance Agent
American Income Life
02.2024 - 06.2025
MORNING MERCHANDISER
Costco
10.2023 - 01.2024
Busser
The Old Spaghetti Factory International Inc.
06.2021 - 07.2023
ASSISTANT GENERAL MANAGER
Dominos Pizza
11.2017 - 11.2020
WAREHOUSE WORKER
Horizon Tire
05.2015 - 10.2017
Bachelor of Business Administration And Management - Business Administration And Management
California State Polytechnic University
Associate of Science - BUSINESS ADMINISTRATION
Rio Hondo College