Matthew Case II
Springfield,OH
Summary
Dynamic and results-driven professional with extensive experience at Parkhurst Dining, excelling in food handling safety and customer service. Proven ability to enhance dining experiences through effective communication and teamwork, while maintaining high sanitation standards. Recognized for efficiently managing kitchen operations and ensuring timely meal preparation, contributing to overall customer satisfaction.
Overview
6
6
years of professional experience
Work History
Dietary Aide
Northwood Nursing Home
Springfield, OH
04.2026 - Current
- Assisted in meal preparation and service to residents, ensuring dietary needs were met.
- Maintained cleanliness of dining areas and kitchen equipment, adhering to sanitation standards.
- Supported nutritional staff by delivering meals promptly and efficiently to residents.
- Collaborated with team members to create a welcoming dining experience for all residents.
- Engaged with residents during mealtime, fostering a positive social environment.
- Followed safety protocols while handling food and operating kitchen equipment effectively.
- Participated in training sessions to enhance knowledge of dietary requirements and nutrition standards.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
Bagger
Krogers Grocery Store
Springfield, OH
09.2023 - 08.2024
- Packed groceries efficiently to ensure timely customer service.
- Maintained cleanliness and organization of bagging area to enhance workflow.
- Assisted customers with product inquiries, promoting positive shopping experiences.
- Collaborated with team members to manage peak hours effectively.
- Handled fragile items carefully to prevent damage during transportation.
- Adapted quickly to store policies and procedures for optimal performance.
- Ensured proper use of equipment for safe bagging operations.
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Retrieved grocery carts and baskets from lot and various site locations.
Cook
Parkhurst Dining
Springfield, OH
11.2020 - 11.2021
- Prepared and cooked diverse menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and work areas to ensure safety compliance.
- Collaborated with team members to deliver efficient service during peak hours, enhancing customer satisfaction.
- Monitored food inventory levels, assisting in ordering supplies to minimize waste and maintain stock.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Dishwasher
Parkhurst Dining
Springfield, OH
11.2020 - 11.2021
- Operated dishwashing equipment efficiently to maintain cleanliness standards.
- Assisted in maintaining inventory of cleaning supplies and materials.
- Collaborated with kitchen staff to ensure timely turnaround of clean dishes.
- Followed safety protocols to prevent accidents and ensure a safe work environment.
- Cleaned and sanitized all kitchen utensils, dishes, and cooking equipment regularly.
- Trained new team members on proper dishwashing techniques and safety practices.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Education
High School Diploma -
Springfield High
701 East Home Road05-2019
Skills
- Time management
- Problem-solving
- Cleaning and sanitizing
- Customer service
- Patient communication
- Verbal communication
- Food handling safety
- Sanitation practices
Timeline
Dietary Aide
Northwood Nursing Home
04.2026 - Current
Bagger
Krogers Grocery Store
09.2023 - 08.2024
Cook
Parkhurst Dining
11.2020 - 11.2021
Dishwasher
Parkhurst Dining
11.2020 - 11.2021
High School Diploma -
Springfield High