Summary
Overview
Work History
Education
Skills
Stateslicensed
References
Timeline
Generic

MATTHEW CAVEY

Summary

Licensed adjuster and professional with 15+ years of customer service and 4+ years of project management experience. Industrious and diligent with a demonstrated ability to independently manage workload with good judgement and prudence while adhering to established guidelines and expectations. Seeking to utilize understanding of building products, claim knowledge and software to ethically and efficiently settle and estimate claims.

Overview

13
13
years of professional experience

Work History

INDEPENDANT INSURANCE ADJUSTER

MC Consulting Inc
06.2023 - Current
  • Efficiently handle wide array of property claims from wind/hail to fire, water and tree damage claims.
  • Perform detailed property inspections to thoroughly document property damage, cause and potential coverages.
  • Provided comprehensive reports to insurance carriers detailing claim findings, recommendations, estimates and diagrams, Adhering to insurance carrier estimating guidelines.
  • Manage a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Developed strong rapport with clients by consistently providing excellent service throughout the claims process.
  • Collaborate with contractors at on-site inspections. Reviewed proposed contractor estimates and supplements.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.

PROJECT MANAGER

MC Consulting Inc
03.2019 - 08.2023
  • Consistently sell and manage 1+ million in projects annually as an independent contractor for general contractor
  • Inspect property damages and assess condition of the existing exterior products
  • Determine repairs needed and prepare detailed estimates for the customers and supplements to insurance carriers.
  • Utilize software such as Hover and Eagleview to prepare diagrams and Xactimate to estimate the scope work to be completed
  • Successfully supplemented claims that coverage was inadequate and transitioned repair projects into full replacements.
  • Supervised project installations and manage subcontractors to ensure quality workmanship and service to customers.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Safely climb ladders and walk roofs when preforming inspections, obtaining measurements and performing repairs

DELIVERY TRUCK DRIVER

Wantz Distributors
08.2011 - 03.2019
  • Collaborated with retailers and sales team to provide excellent customer service that grew route revenue on quarterly basis
  • Completed assigned routes consistently well under the average allotted time
  • Regularly recognized for efficiently and thoroughness
  • Provided training for professional development for new and advancing employees
  • Safely operated class A commercial vehicles
  • Performed DOT pre and post trip inspections
  • Maintained clean driving record
  • Executed exceptional product display assembly to increase brand awareness and market company portfolio.

Education

DIPLOMA -

South Hagerstown H. S.
Hagerstown, MD

Adjuster License - Insurance Licensing And Policy

2021 Training
Plano, TX

Skills

  • Adjusters License – TX HS
  • Xactimate Certification 1 & 2
  • Symbility Proficient
  • State Farm Property Certification
  • USAA Certification
  • 15 years customer service
  • 4 years project management experience
  • Conflict resolution
  • Tactful communication
  • Attentive to detail & guidelines
  • Objective analysis
  • Principled negotiation

Stateslicensed

  • Texas
  • Florida
  • Minnesota
  • Indiana
  • Oklahoma
  • West Virginia

References

References and further overview available upon request.

Timeline

INDEPENDANT INSURANCE ADJUSTER

MC Consulting Inc
06.2023 - Current

PROJECT MANAGER

MC Consulting Inc
03.2019 - 08.2023

DELIVERY TRUCK DRIVER

Wantz Distributors
08.2011 - 03.2019

DIPLOMA -

South Hagerstown H. S.

Adjuster License - Insurance Licensing And Policy

2021 Training

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MATTHEW CAVEY