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Associate Principal Engineer

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Technology-oriented individual delivers product fixes and can troubleshoot technical problems. A confident, self-starter hoping to gain experience in help desk environments assisting customers while promoting efficiency, respect and patience.

Motivated and adaptable aspiring IT professional with a strong foundation in customer service and operational efficiency, developed through hands-on experience in fast-paced environments. Proven ability to excel in tech-driven settings by utilizing quick thinking, clear communication, and effective problem-solving skills. Passionate about transitioning into the IT field while actively honing expertise in technical support, hardware and software troubleshooting, and IT service practices, complemented by pursuit of industry certifications such as CompTIA A+, Network+, and Security+. Committed to leveraging a customer-focused mindset to deliver empathetic, solutions-oriented support that contributes to team success and aligns with organizational goals.

Motivated recent graduate ready to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

I enjoy working collaboratively in a team as an experienced customer care professional with four years of experience in customer service and a solid commitment to delivering excellent support. I am now seeking an opportunity to excel in Networking/IT. I look forward to contributing to a positive and collaborative work environment in the Tech field.

Matthew Chhim

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Construction Worker (Crew member)

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High School Diploma -

Associate's - Computer Science

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Construction Worker (Crew member)

High School Diploma -

Associate's - Computer Science

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