Matthew Ciampini
Summary
My background is rather simple really. I come from a family of hard workers, and that was instilled into me at a young age.
I work honest and hard because I want to better myself, those around me, and the employer that I may work for.
Overview
25
25
years of professional experience
Work History
Assistant Impact Sales Representative
House Of LaRose
Brecksville, OH
03.2012 - Current
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used customer insights to develop innovative sales strategies to increase sales.
Merchandiser
House Of LaRose
Brecksville, OH
09.2010 - 03.2012
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Established strong vendor relationships to maintain and support business.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Collaborated with store managers to determine best placement for merchandise displays.
- Created visual displays to highlight new and featured products.
- Created interior displays to promote products in alignment with corporate sales objectives.
Sales Inspector
Orkin Pest Control
North Olmsted, OH
04.2009 - 09.2010
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with prospective clients, acknowledged their needs, and proposed them with service solutions.
- Mapped out a series of sales calls/prospective customers, and built business based on a structured sales regiment.
Life Insurance Agent
American Income Life Insurance Company
North Royalton, OH
11.2008 - 03.2009
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Account Executive
Enterprise Rent-A-Car
Westlake, OH
02.2007 - 11.2008
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Marketed various outlets to create sales leads
- Maintained current relationships, and developed new relationships to further build new business endeavor.
Management Trainee
Enterprise Rent-A-Car
Westlake
12.2005 - 02.2007
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Store Manager
Cheap Tobacco
Brunswick, OH
05.1999 - 12.2005
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
High School Diploma -
Olmsted Falls High School
Olmsted Falls, OH06.1994
Skills
- Inside and Outside Sales
- Problem-Solving Strengths
- Product Merchandising and Distribution
- B2B Sales
- An ability to transition with trends, and adapt accordingly
Timeline
Assistant Impact Sales Representative
House Of LaRose
03.2012 - Current
Merchandiser
House Of LaRose
09.2010 - 03.2012
Sales Inspector
Orkin Pest Control
04.2009 - 09.2010
Life Insurance Agent
American Income Life Insurance Company
11.2008 - 03.2009
Account Executive
Enterprise Rent-A-Car
02.2007 - 11.2008
Management Trainee
Enterprise Rent-A-Car
12.2005 - 02.2007
Store Manager
Cheap Tobacco
05.1999 - 12.2005
High School Diploma -
Olmsted Falls High School