Matthew Cobb
Scappoose,OR
Summary
My name is Matthew Cobb, I am 33 years old. I am a hard working and outgoing person. I am a people person, and very goal oriented. I have worked in a supervisor/management role for the majority of my adult life and enjoy working with and around people.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager/Lead Technician
A+ Carpet Cleaning
07.2021 - Current
- Mentored junior technicians in cleaning and maintenance procedures.
- Performed daily tasks including but not limited to: Customer service based carpet and air duct cleaning, as well as carpet repairs while also building relationships with clientele to ensure future, repeat business.
- Estimated and performed quality work in commercial applications
- Performed troubleshooting, diagnosis, and repair on malfunctioning equipment.
Site Manager
Carpet Tech
03.2015 - 07.2021
- Interviewed, hired, and trained new workers.
- Oversaw all daily office and field operations including equipment maintenance and repair, as well as scheduling daily tasks for up to 18 employees.
- Created weekly and monthly expense reports.
- Approved payroll and weekly time cards.
- Kept site compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Team Building and business development.
Lead Service Technician
Chappell Supply Of Texas
11.2013 - 03.2015
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected equipment to diagnose operational issues.
Production Manager
Servpro Of Northwest Fort Worth
08.2012 - 10.2013
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Team Lead
Academy Sports And Outdoors
10.2010 - 08.2012
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Education
No Degree - General Studies
Amarillo College
Amarillo, TXAssociate of Arts - Recording Arts
Mediatech Institute
Dallas, TX12.2011
Skills
- Incredible People Skills
- Self Motivated
- Overseeing Technicians
- Supreme Work Ethic
- Leadership Skills
- Team Building
- Mechanically Capable
- Problem Solving
Accomplishments
Team Member of the Year, Carpet Tech-2017
Amarillo Chamber of Commerce Top 20 Under 40, Carpet Tech-2021
Certification
IICRC Carpet Repair and Installation
IICRC Water Restoration Technician
Timeline
Operations Manager/Lead Technician
A+ Carpet Cleaning
07.2021 - Current
Site Manager
Carpet Tech
03.2015 - 07.2021
Lead Service Technician
Chappell Supply Of Texas
11.2013 - 03.2015
Production Manager
Servpro Of Northwest Fort Worth
08.2012 - 10.2013
Team Lead
Academy Sports And Outdoors
10.2010 - 08.2012
No Degree - General Studies
Amarillo College
Associate of Arts - Recording Arts
Mediatech Institute