Matthew Crader
Aces Supply
Round Rock,TX
18
years of professional experience
Dynamic Inside Sales Manager at Aces Supply with a proven track record in account management and team leadership. Expert in cultivating client relationships and enhancing sales skills, driving repeat purchases. Recognized for motivating teams and implementing effective training programs, resulting in improved performance and customer satisfaction.
Work History
Inside Sales Manager
4 Years 10 Months- Assisted team members with training and mentorship to improve sales skills and product knowledge.
- Developed client relationships to foster loyalty and drive repeat purchases.
- Managed client accounts and cultivated enduring relationships.
- Cooperated with different departments to enhance product awareness and marketing efforts.
- Guided employees on new technologies and sales techniques to build a knowledgeable and efficient team.
- Supervised branch operations during manager's absence, including delivery planning, store opening/closing, cash handling, and resolving customer issues.
- Acted as the primary mechanic for the branch, coordinating maintenance and repairs for all equipment.
- Provided over-the-phone technical support for equipment.
Sous Chef
2 Years 6 Months- Achieved increased customer satisfaction through the development of innovative menu items that enhanced the culinary experience.
- Elevated kitchen operations by implementing strict quality control and food safety standards.
- Elevated staff performance by training and mentoring kitchen personnel to create a cohesive and efficient team.
- Realized significant cost savings through meticulous inventory management and strategic supplier negotiations.
- Facilitated seamless service during peak dining hours by coordinating closely with front-of-house teams.
- Drove customer interest by designing seasonal menus that showcased local ingredients and culinary innovations.
- Steered business operations, focusing on inventory control and exceptional customer service for the restaurant.
- Executed timely scheduling and receipt of food and beverage deliveries while adhering to budget constraints.
- Conducted thorough inventory checks to inform precise vendor ordering.
- Enhanced food quality and customer satisfaction through meticulous meal preparation aligned with customer requests.
- Forged strong relationships with vendors to secure competitive pricing on essential ingredients and supplies.
- Elevated dining experiences through the creation of visually captivating plate presentations.
Sous Chef
5 Years 2 Months- Achieved enhanced culinary offerings through the development and execution of seasonal menus.
- Oversaw kitchen staff adherence to food safety standards, resulting in improved compliance.
- Optimized service efficiency through effective collaboration with front-of-house teams.
- Elevated training for new employees on kitchen operations, promoting best practices.
- Reduced waste and costs by streamlining inventory management processes
- Executed timely food preparation during high-volume service periods while ensuring quality and presentation standards.
- Increased kitchen productivity by implementing optimized workflows and appropriate task delegation
- Played a key role in the hiring process for new kitchen staff by providing insights into candidate experience and team compatibility.
Sous Chef
5 Years 5 Months- Achieved increased guest return rates and positive reviews through collaboration with executive chef on innovative menu items.
- Enhanced team performance by mentoring junior kitchen staff and promoting a culture of collaboration.
- Established a strong reputation for culinary excellence by implementing consistent quality control measures for all dishes.
- Lowered staff turnover rates through effective communication, creating a nurturing work atmosphere for all team members.
- Elevated customer satisfaction by partnering with head chef to develop engaging recipes.
- Transitioned from full-time to part-time sous chef role, ensuring coverage for the main sous chef during family time.
Executive Chef
3 Years 4 Months- Achieved increased customer satisfaction through the development of innovative menu items that enhanced the culinary experience.
- Elevated kitchen operations by implementing strict quality control and food safety standards.
- Elevated staff performance by training and mentoring kitchen personnel to create a cohesive and efficient team.
- Realized significant cost savings through meticulous inventory management and strategic supplier negotiations.
- Facilitated seamless service during peak dining hours by coordinating closely with front-of-house teams.
- Drove customer interest by designing seasonal menus that showcased local ingredients and culinary innovations.
- Steered business operations, focusing on inventory control and exceptional customer service for the restaurant.
- Executed timely scheduling and receipt of food and beverage deliveries while adhering to budget constraints.
- Conducted thorough inventory checks to inform precise vendor ordering.
- Enhanced food quality and customer satisfaction through meticulous meal preparation aligned with customer requests.
- Forged strong relationships with vendors to secure competitive pricing on essential ingredients and supplies.
- Elevated dining experiences through the creation of visually captivating plate presentations.
Education
GED
Skills
Motivational skills
Sales team leadership
Account management
Customer surveying
Pipeline management
Recruitment
Mitsubishi product expert
Timeline
Inside Sales Manager
Aces Supply
10.2021 - CurrentRead More
Sous Chef
Aramark
01.2015 - 03.2020Read More
Sous Chef
Greenhouse Craft Food
09.2014 - 02.2020Read More
Executive Chef
Gumbos
04.2011 - 08.2014Read More
Sous Chef
Silver and Stone
10.2008 - 04.2011Read More
Cedar Park High School
GED
Read More