Matthew Crill
Westerville,OH
Summary
Accomplished System Director with 15 years of experience leading medical business operations. Inspired by working with leaders and physicians to provide high quality care and exceptional operational results. Empowering medical offices to achieve industry leading results in financial, quality, customer experience, and cultural metrics.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Physician
OHIOHEALTH PHYSICIAN GROUP
Columbus, OH
12.2018 - Current
- Group has more than 250 physician offices located throughout central, north central and southeast Ohio
- System Director, Physician Practice Operations
- Accountable for large Primary Care & Ambulatory Specialty Physician group in Central Ohio
- Selected Accomplishments:
- Responsible for operating revenue growth on annual budget of $45 million, 130+ FTE’s; 95+ physicians, and 25 mid-level providers
- Provide operational oversight of OhioHealth’s Central Ohio Primary Care, Rheumatology, Dermatology, and Infectious Disease offices in 19 separate locations and 10 different geographic markets
- Served as key leader of Covid pandemic response team
- Responsibilities included building Covid testing sites across 48-county ambulatory network and standing up Covid vaccine operations for 4 walk-in clinics, mobile community response, and 70+ Primary Care offices.
System Director
OHIOHEALTH MARION AREA PHYSICIANS
Marion, OH
08.2015 - 12.2018
- Physician Practice Operations
- Accountable for large physician group comprised of Primary Care, Medical Specialists, and Surgeons in North Central Ohio
- Selected Accomplishments:
- Responsible for operating revenue growth on annual budget of $82 million, 10% visit growth on budget of 180,000 annually, 100+ FTE’s; 45+ physicians, and 10 mid-level providers
- Provide operational oversight of OhioHealth Marion’s main physician medical office building and 18 off-site locations in Marion, Delaware, Kenton, and Bucyrus, Ohio
- Increased overall Press Ganey Medical Practice scores to top quartile
- Achieved top decile results for annual Associate Engagement survey
- Aligned local leadership structure to provide dedicated Primary Care and Specialty administrators and aligned this structure with OhioHealth organizational reporting structure.
Director of Clinic Operations
OHIOHEALTH WORKHEALTH
Columbus, OH
01.2010 - 08.2015
- OhioHealth WorkHealth is a trusted partner for occupational medicine services, including injuries, testing, and immunization
- Accountable leader for Central Ohio’s largest provider of Occupational Medicine and Employer Health services
- Selected Accomplishments:
- Responsible for 8-12% annual operating revenue growth, visit growth, and expense management of occupational medicine practices
- Developed processes and standard work to achieve 90%+ referral retention for OhioHealth
- Annual downstream revenue growth of 12-18% for outpatient ancillary services, hospital surgery cases, and surgery center cases
- Successfully recruited and retained twelve net new physicians and Advanced Practice Providers to provide occupational medicine and on-site employer services in Central Ohio
- Facilitated integration of three new regional Occupational Medicine clinics following hospital acquisitions by OhioHealth Corporation.
Director of Rehabilitation
SPORTS MEDICINE GRANT AND ORTHOPEDIC ASSOCIATES
Columbus, OH
04.2009 - 06.2012
- Performed in this role as liaison for OhioHealth by providing contract management services via Memorandum of Understanding for OhioHealth Corp and Sports Medicine Grant and Orthopedic Associates
- Accountable leader for physical therapy, occupational therapy, massage therapy, and athletic training staff at Columbus, Pickerington, Dublin, and D1 Sports Therapy locations
- Established targets for revenue growth, expense and productivity management, and growth of four locations.
- Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care
Rehabilitation Manager
OHIOHEALTH
Columbus, OH
04.2007 - 01.2010
- OhioHealth is a not-for-profit system of hospitals and healthcare providers located in Columbus, Ohio and surrounding areas
- OhioHealth system consists of 12 hospitals, 200+ ambulatory sites, hospice, home health, medical equipment and other health services spanning 47 Ohio counties
- Responsible for physical therapy, occupational therapy, and athletic training staff at Eastside Health Center and Pickerington Sports Medicine locations
- Set direction for revenue growth, expense and productivity management, and growth of all locations
Rehabilitation Manager
HCR MANORCARE
Columbus, OH
09.2003 - 04.2007
- Performed as leader of of physical and occupational therapists, physical therapy aides, and front office staff including 10+ FTE's and 3 locations
Physical Therapist
ORTHOPEDIC AND NEUROLOGICAL ASSOCIATES
, State
07.2000 - 09.2003
- All duties and privileges set forth by the state of Ohio as a licensed Physical Therapist
- Developed plans of care in outpatient orthopedic setting treating 20-25 patients per day
- Served as Clinical Coordinator of Clinical Education.
Education
MASTER OF BUSINESS ADMINISTRATION -
Franklin University
08.2013
MASTER - PHYSICAL THERAPY
Ohio University
06.2000
MASTER OF SCIENCE -
Ohio University
09.1999
BACHELOR OF ARTS -
Ohio University
08.1996
Skills
- Hiring and retention
- Capital spending
- Profitability and revenue generation
- Strategic planning and execution
- Process improvements
- Cost analysis and savings
- Performance metrics analysis
- Relationship building and retention
- Customer and employee rapport
Certification
- Licensed Physical Therapist - Ohio PT-09261
Affiliations
Ohio University School of Physical Therapy Alumni Board of Directors, 2014-Present.
Leadership Development Facilitator – OhioHealth Corporation Director core series, 2018-Present.
OhioHealth Corporate University LEAN implementation Director, 2016-2018.
Sigma Beta Delta International Business Honor Society Member, 2013-Present.
Foot and Ankle Specialist Editorial Board Member, 2013-Present.
Additional Information
- AWARDS/HONORS , OhioHealth Prism Award for Excellence, STEM student mentor 2011. OhioHealth Prism Award for Excellence, PCMH certification 2016. Ohio University President, Physical Therapy, Class of 2000. APTA Orthopedic Student of the Year, 2000.
Timeline
Physician
OHIOHEALTH PHYSICIAN GROUP
12.2018 - Current
System Director
OHIOHEALTH MARION AREA PHYSICIANS
08.2015 - 12.2018
Director of Clinic Operations
OHIOHEALTH WORKHEALTH
01.2010 - 08.2015
Director of Rehabilitation
SPORTS MEDICINE GRANT AND ORTHOPEDIC ASSOCIATES
04.2009 - 06.2012
Rehabilitation Manager
OHIOHEALTH
04.2007 - 01.2010
Rehabilitation Manager
HCR MANORCARE
09.2003 - 04.2007
Physical Therapist
ORTHOPEDIC AND NEUROLOGICAL ASSOCIATES
07.2000 - 09.2003
MASTER OF BUSINESS ADMINISTRATION -
Franklin University
MASTER - PHYSICAL THERAPY
Ohio University
MASTER OF SCIENCE -
Ohio University
BACHELOR OF ARTS -
Ohio University
- Licensed Physical Therapist - Ohio PT-09261
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