Matthew Crum
Arvada,CO
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
14
14
years of professional experience
Work History
General Manager
RLS of Denver
Denver, CO
09.2012 - Current
- Establish and maintain effective communication with staff members to ensure efficient operations.
- Resolve customer complaints quickly while maintaining high quality standards of service delivery.
- Analyze existing processes for effectiveness and develop new systems to enhance overall productivity levels.
- Assist in the recruitment process by interviewing potential candidates for open positions.
- Manage all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitor staff performance to ensure adherence to customer service standards.
Accounts Receivable Clerk
Rocky Mountain Forest Products
Wheat Ridge, CO
01.2011 - 09.2012
- Responsible for entering customer payments into the accounting software system.
- Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
Education
Bachelor of Arts - Audio And Video Recording And Production
The Recording Workshop
Chillicothe, OH09-1998
Associate of Arts - Graphic Design And Communications
Frederick Community College
Frederick, MD06-1998
Some College (No Degree) - Clinical Psychology
Towson State University
Towson, MDSkills
- Problem Resolution
- Operations Management
- Financial document control
- New Business Development
- Client Relations
- Staff Management
- Team Leadership
- Interpersonal Skills
- Vendor Partnerships
- Schedule Management
- Service Quality Improvement
- Quality Management
- Customer Retention
- Vendor Sourcing
Accomplishments
- Established and maintain relationships with over 400 vendors and customers over the past years, resulting in a 65% growth rate over the same time period, bringing our revenue to over $2,400,000 annually.
Timeline
General Manager
RLS of Denver
09.2012 - Current
Accounts Receivable Clerk
Rocky Mountain Forest Products
01.2011 - 09.2012
Bachelor of Arts - Audio And Video Recording And Production
The Recording Workshop
Associate of Arts - Graphic Design And Communications
Frederick Community College
Some College (No Degree) - Clinical Psychology
Towson State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteImportant To Me
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